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Agape Heritage Home INC

Families consistently rate this highly — reviewers highlight compassionate and dedicated nursing staff. Schedule a visit to confirm the fit.

20334 Memorial Pass Dr, Canyon Gate Cinco Ranch · Katy, TX 7745012 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 9 Google reviews

5
4
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What this means for your family

This facility is an excellent choice for families seeking a small, intimate environment where staff members like Celine and Dennis are personally invested in resident care. However, you should investigate the facility's current emergency preparedness and flood protocols, given the serious historical allegations regarding communication during past weather events.

Google Reviews

Google Reviews

9 reviews on Google
Families can expect a highly personalized and compassionate level of care, with multiple reviewers praising the staff's ability to manage complex needs like pressure sores and long-term residency. While the facility is noted for its warm, small-community atmosphere, there is a significant historical dispute regarding emergency response and communication during a past flooding event.

Quality Themes

Tap a score for details
Food5.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Personalized care due to small resident population
  • Effective wound and medical care
  • Warm and cozy facility atmosphere

Concerns

  • Historical allegations of poor emergency communication during flooding (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(4)5.02018(4)4.02019(2)5.02021(4)5.02025(4)

Distribution · 18 analyzed

5
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4
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With only 12 residents here, how do you ensure each person's specific daily routine and personal preferences are integrated into their care plan?
  • 2Since your nursing staff is so highly regarded for their compassion, how do they typically interact with families to keep us updated on our loved one's well-being?
  • 3What specific protocols do you have in place to ensure families are notified immediately during unexpected events or environmental emergencies, such as severe weather or flooding?
  • 4How does the team manage specialized medical needs, like wound care, within this cozy home environment?
  • 5What kind of daily activities or social engagement do you provide to help our loved one stay active and connected with the other residents?
  • 6How do you tailor your memory care programming to support residents as their needs change over time?

Personalized based on this facility's data


Key Review Excerpts

My mom had a pressure sore in her sacrum area from the previous place that improved a lot with the care she received at Bethel Place.

Family of former resident · 2019★★★★

My husband made his final journey at Agape. He was so well care for and so much more comfortable there then in the nursing facility. The facility was warm, cozy with a dedicated caring staff.

Family of deceased resident · 2021★★★★★

Celine works at Agape and took great care of my dad for 4 years until he passed. Dennis is always reachable and responsive.

Family of deceased resident · 2018★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
12deficiencies

Key Findings

Agape Heritage Home Inc has a history of regulatory violations, including issues with medication administration, infection control, and emergency evacuation planning. While no recent enforcement actions were found, past inspections identified deficiencies in both health codes and building safety standards.

Dec 28, 2020Routine

Health Code (10 violations)

Health CodeCorrected Mar 22, 2021

The facility failed to have sufficient staff to ensure safe evacuation of the facility in the event of emergency.

Health CodeCorrected Mar 22, 2021

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Health CodeCorrected Mar 22, 2021

The facility failed to ensure tubs and showers had non-slip bottoms or floor surfaces.

Health CodeCorrected Mar 22, 2021

The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.

Health CodeCorrected Mar 22, 2021

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.

Health CodeCorrected Feb 10, 2021

The facility failed to establish and maintain an infection control policy and procedure.

Health CodeCorrected Mar 22, 2021

The facility failed to obtain a waiver to continue caring for a resident that DADS determined was unable to evacuate in an emergency as required.

Health CodeCorrected Mar 22, 2021

The facility failed to make resident records available to the residents, their legal representatives, and DADS staff.

Health CodeCorrected Mar 22, 2021

The facility failed to ensure effective hair restraints were worn to prevent food contamination.

Health CodeCorrected Jun 7, 2021

The facility failed to obtain written authorization from a physician for the use of physical or chemical restraints.

Sep 16, 2019Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Nov 1, 2019

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Nov 1, 2019

The facility failed to ensure the building was kept in good repair.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Agape Heritage Home INC

Organization Type

for profit

Administrator

DENNIS K OSARUMWENSE

Source: State licensing data

Contact

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References & Resources

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