Cielo Vista Senior Living

This report details a complaint investigation conducted regarding the allegation that staff did not ensure the facility was free from rodents. The investigation found no evidence to support the complaint, as staff, residents, and the facility manager all denied the presence of rodents. Consequently, the allegation was determined to be Unfounded.

COMPLAINT INVESTIGATION REPORT

The facility underwent an unannounced visit for a health and safety check. The Licensing Program Analyst observed no health and safety issues during the inspection. No deficiencies were cited at this time, and the facility is currently undergoing a transition to new management.

The facility underwent an unannounced Case Management visit on October 7, 2025. The Licensing Program Analyst observed no immediate health or safety issues during the tour. The only follow-up item noted was a request for a valid lease agreement by October 10, 2025.

The facility underwent an unannounced Annual Required inspection. The inspector noted that resident and staff files were complete, and the facility was found to be up to date with required quarterly disaster drills. Overall, the report indicates that no deficiencies were noted in the areas inspected.

The facility underwent an unannounced visit for a Required 1-Year evaluation. The Licensing Program Analyst confirmed that an Annual visit was previously conducted on 8/19/2024. No specific deficiencies were cited in the provided report content.

The facility underwent an unannounced Annual Required inspection. The inspector noted that the facility is up to date with required documentation, including fire drills, and observed that common areas, resident rooms, and kitchen were clean and well-stocked. No deficiencies were noted in the areas inspected per Title 22 Division 6 of the California Code of Regulations.

The facility underwent a required 1-year unannounced inspection. The inspector noted that the facility appeared clean and well-maintained, with adequate supplies and operational safety equipment. No deficiencies were cited in any area inspected during this visit.