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Nursing HomeMedicaid

Church Hill Post-Acute and Rehabilitation Center

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

701 West Main Blvd, Church Hill, TN 37642124 bedsLicensed & Active
Google rating
4.0/5

based on 70 Google reviews

5
4
3
2
1
Church Hill Post-Acute and Rehabilitation Center Nursing Home in Church Hill, TN — Street View
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What this means for your family

While many families report excellent rehab outcomes and compassionate individual care, the recent reports of severe safety incidents and unprofessional staff behavior are alarming. If you choose this facility, we strongly recommend frequent, unannounced visits and direct observation of your loved one's daily care and hygiene.

Google Reviews

Google Reviews

70 reviews on Google
Church Hill Post-Acute and Rehabilitation Center receives highly polarized feedback, with many families praising the compassionate, hands-on care provided by nursing and therapy staff. However, there are serious, recurring reports of neglect, including incidents of patients falling, poor hygiene, and unprofessional behavior by staff. Families considering this facility should be aware of the significant gap between the glowing praise for individual caregivers and the critical concerns regarding safety and management oversight.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean5.0Activities7.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Helpful and supportive social work team
  • Strong team-oriented culture among many employees

Concerns

  • Patient safety incidents (falls/drops) (mentioned by 2 reviewers)
  • Unprofessional staff behavior and lack of responsiveness (mentioned by 4 reviewers)
  • Poor hygiene and lack of basic oral care (mentioned by 2 reviewers)
  • Missing personal belongings/clothing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(6)'19(2)'22(8)'24(8)'26(8)

Distribution · 75 analyzed

5
50
4
6
3
0
2
5
1
14

How They Respond to Reviews

25%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing and therapy teams; how do you ensure that level of attentive care is maintained during shift changes?
  • 2What specific protocols do you have in place to prevent falls and ensure resident safety during the night?
  • 3How does the facility manage medication administration to ensure everything is accurate and timely for each resident?
  • 4Can you tell us about your system for tracking personal belongings and clothing to make sure nothing gets lost?
  • 5What steps are taken to ensure consistent hygiene and daily personal care, such as oral care, for all residents?
  • 6How does the social work team help residents engage with the community and participate in daily activities or social events?

Personalized based on this facility's data


Key Review Excerpts

The staff dropped my family member who is a current resident and hospice patient from the Hoyer lift causing a knot on her head. Unacceptable care!!!

Long-term resident's family · 2021☆☆☆☆

The physical therapist treated my grandmother so gentle and encouraged her through the rehab work. Even though she had her own food issues they did work with her on her likes and dislikes.

Rehab patient's family · 2023★★★★★

My mother was here for a short time, but the staff treated her like family! Absolutely wonderful people who actually care about your family members.

Long-term resident's family · 2025★★★★★
Source: 70 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.52hrs
70%
Registered nurses for medical care
Total Nursing
3.72hrs
91%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
19.5%
TN
31.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
15.3%
TN
18.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.9%
Worse than Avg
Here
13.9%
US
5.3%
TN
6.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
12.1%
TN
12.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
14.4%
TN
14.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility92.7%
Mixed vs Avgs
Here
92.7%
US
93.4%
TN
89.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.7%
Worse than Avg
Here
66.7%
US
79.7%
TN
79.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.2%
Worse than Avg
Here
71.2%
US
81.8%
TN
79.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
TN
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
2penalties
5 complaint-triggered
$250,780 in fines

This facility shows concerning patterns with families filing complaints that triggered inspections regarding nutrition/hydration issues and neglect reporting problems. The most recurring deficiencies involve care planning, medication management, and nutrition - with nutrition problems persisting across multiple surveys from 2019 through 2025. While all violations show correction dates, the repeated nature of nutrition deficiencies and recent complaint-triggered issues suggest ongoing care quality challenges that families should investigate thoroughly before choosing this facility.

Feb 12, 2026Complaint
1
0850Potential for harm · IsolatedCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

May 5, 2025Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 23, 2025Complaint
1
0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Nov 18, 2024Routine
21
0726Immediate jeopardy · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0835Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0837Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0867Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Immediate jeopardy · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0684Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0584Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Nov 18, 2024Complaint
1
0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Sep 5, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Federal Penalties

Fine

Nov 18, 2024

$250,780

Payment Denial

Nov 18, 2024

72-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Church Hill Post-Acute and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Plainview Healthcare Partners

Chain Size

12 facilities nationwide

Ownership & Management

Owners

Arem, Jeffrey

Owner (parent company)

Herskowitz, David

Owner (parent company)

Kasper, Aaron

Owner (parent company)

Moskowitz, Isaac

Owner (parent company)

Key personnel

Herskowitz, DavidManagerStevenson, MaryManagerVentura, JuanchichosManagerHerskowitz, DavidAdp of the SnfStevenson, MaryAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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