Chulio Hills Health and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 5.0)
Bottom 25% in GA · Below recommended RN staffing · Above recommended total nurse staffing · $4,017 in fines
What this means for your family
This facility is highly regarded by some families for its specialized respiratory and hospice care teams. However, given the serious reports of medical oversight issues and dismissive communication, we strongly recommend that families maintain active involvement in their loved one's care and document all medical concerns in writing.
Google Reviews
Google Reviews
24 reviews on Google“Chulio Hills Health and Rehab receives polarized feedback, with some families praising the dedicated therapy and nursing teams for their compassionate end-of-life and respiratory care. Conversely, other reviewers report serious concerns regarding medical negligence, poor communication, and staff dismissiveness toward family input. Prospective families should be aware that experiences vary significantly, ranging from highly supportive care to reports of neglect.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated respiratory therapy support
- Compassionate end-of-life and hospice care
- Helpful administrative and social work staff
- Effective rehabilitation therapy programs
Concerns
- Poor medical oversight and failure to diagnose/treat conditions (mentioned by 2 reviewers)
- Dismissive or rude staff interactions with families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on respiratory and rehabilitation therapy, how do you coordinate those specialized services with the primary medical oversight for each resident?
- 2Can you walk me through your current process for medication management to ensure accuracy and timely administration?
- 3What steps does the leadership team take to ensure that communication between nursing staff and family members remains proactive and supportive?
- 4How do you handle the transition of care if a resident’s health condition changes suddenly or requires a higher level of medical intervention?
- 5With your capacity of 100 residents, what kind of social activities or daily engagement programs are available to help residents feel connected and active?
- 6How do you foster a culture of transparency and responsiveness when families have questions or concerns about their loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“The therapists and nursing staff are consistent which was important to us so that they could get to know him and his non-verbal communication styles”
“The social worker, Tami, will forever hold a special place in our hearts because she went above and beyond to make sure our mom knew she was loved, cared for and at home all the way through her last days.”
“LPN and hospice nurses were rude and would not listen to the patient nor family rather stating 'their protocols'.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant concerns with 16 out of 24 deficiencies triggered by family complaints, indicating ongoing problems that prompted reports. Most recent issues in December 2025 involved medication management, care planning, wound care, and infection control. While all deficiencies show correction dates, the pattern of repeated problems across multiple areas—particularly medication management, care planning, and infection control appearing in multiple surveys—suggests systemic challenges that families should carefully investigate before placement.
Dec 18, 2025Complaint9
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 4, 2024Complaint7
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 4, 2024Routine2
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
May 26, 2022Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Federal Penalties
Fine
Aug 4, 2024
$4,017
Ownership & Operations
Who Operates This Facility
Chulio Hills Health and Rehab
for profit
Chain Affiliation
Reliable Health Care Management
7 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit reliablemgt.com
Medicare data downloads
Original nursing home datasets
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