Christian Heights Nursing and Rehabilitation Cente
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (51%)
Bottom 25% in KY · Below recommended RN staffing · Worst in BENJAMIN LANDA chain · No penalties on record · Very few deficiencies
What this means for your family
This facility appears to be a strong option for short-term rehabilitation, as multiple families reported successful discharges. However, for long-term placement, you should conduct a thorough tour and ask pointed questions about their clinical oversight protocols and communication responsiveness, as some families have reported significant concerns in these areas.
Google Reviews
Google Reviews
30 reviews analyzed“Christian Heights receives significant praise for its rehabilitation therapy department, with multiple families noting successful outcomes that allowed their loved ones to return home. However, the facility faces serious criticism regarding communication and clinical care, with reports of difficulty reaching admissions staff and concerns over the quality of medical oversight for long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy department
- Staff focused on successful discharge outcomes
- Visible facility updates and improvements
- Friendly and helpful frontline staff
Concerns
- Poor communication and difficulty reaching staff (mentioned by 2 reviewers)
- Inadequate clinical care leading to hospital readmissions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong focus on rehabilitation and discharge outcomes, how do you coordinate with families to ensure a smooth transition back home?
- 2I noticed there have been some recent facility updates; could you show us some of the areas that have been renovated and how those changes benefit the residents?
- 3Effective communication is very important to our family; what is the best way for us to stay in the loop regarding our loved one’s daily care and progress?
- 4Since medication management is a critical part of a resident's health, could you explain the process your team uses to ensure accuracy and safety?
- 5We are concerned about preventing hospital readmissions; what specific protocols do you have in place to monitor clinical changes and address medical needs quickly?
- 6What kind of social activities or daily engagement opportunities are available for residents who are here for short-term rehabilitation versus long-term care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is amazing, had my grandmother back home ahead of schedule! Love those girls.”
“The facility has and is being updated to reflect a more at home feel. The rehab facility is great and caring. The patient care team is also a great group of caregivers.”
“In 2 weeks my sister has to go to the ER Twice due to lack of care. Save your loved onea”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 8 federal deficiencies across 3 surveys, including 2 complaint-triggered violations where families reported concerns about food safety and facility cleanliness. The most recurring issues involve safety hazards like blocked corridors and exits, environmental cleanliness, and building maintenance problems including electrical and cooking equipment deficiencies. All violations have been corrected according to provider reports, though recent complaints in 2025 suggest ongoing vigilance may be needed.
Feb 21, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Feb 21, 2025Routine4
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jan 9, 2020Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 1, 2018Routine1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Christian Heights Nursing and Rehabilitation Cente
for profit
Chain Affiliation
Benjamin Landa
54 facilities nationwide
Chain avg rating: 3.2/5 · Rank 49 of 54 (Worst)
Ownership & Management
Owners
Platschek, Alexander
Owner
Platschek, Goldie
Owner
Rubenstein, David
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit christianheightsnursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.