Christian Health Center
Strong Medicare quality ratings; families often praise clean, well-maintained environment. Still worth an in-person visit.
based on 70 Google reviews

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What this means for your family
While recent reviews suggest a positive experience for some, the facility has a history of serious, recurring complaints regarding staffing levels and patient hygiene. We strongly recommend that you conduct an unannounced visit, specifically observing the transition or rehab wings, and ask management directly how they address the specific concerns regarding weekend staffing and patient monitoring.
Google Reviews
Google Reviews
70 reviews analyzed“Christian Health Center receives polarized feedback, with many reviewers praising the facility's cleanliness and the kindness of individual staff members. However, several families have raised serious allegations regarding understaffing, poor patient hygiene, and neglect, particularly in the rehab and transition wings. Prospective families should be aware of these conflicting reports regarding the quality of care and staff responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained environment
- Engaging activities and volunteer programs
- Kind and professional nursing staff
- Helpful rehab team
Concerns
- Chronic understaffing leading to neglect (mentioned by 4 reviewers)
- Poor hygiene and lack of patient monitoring (mentioned by 3 reviewers)
- Staff unprofessionalism (using phones, socializing instead of working) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your CMS staffing rating is a 4/5; could you walk me through how you ensure consistent bedside attention and hygiene checks during shift changes?
- 2Given the importance of medication management, what specific protocols or double-check systems do you have in place to ensure accuracy for residents?
- 3I see you have an active volunteer program; could you share some examples of how these volunteers interact with residents during their daily activities?
- 4How do you foster a professional environment where staff remain focused on resident care throughout their entire shift?
- 5I appreciate that you engage with feedback online; how do you typically communicate with families when concerns about a loved one's daily care arise?
- 6In the event of a medical change or emergency, what is your process for keeping family members informed and involved in the care plan?
Personalized based on this facility's data
Key Review Excerpts
“The RN's in the rehab 100 wing are wonderful. They're always there for you. They work too hard, always busy but never too busy to take the time and listen.”
“The whole staff was loving and caring to her and my FIL. When we had questions, they took time to listen and respond.”
“The TTH wing is under staffed although the current Director of Nursing doesn't think so. To the DON: Residents are NOT being cared for!!!!!!! They sit on their phones, talk & don't do their jobs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents whose walking got worse
Residents with depression symptoms
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Christian Health Center has 18 deficiencies across three surveys with no complaints filed by families. The facility shows recurring issues with fire safety systems, care planning, and resident rights. While all deficiencies were corrected with provider-submitted dates, fire safety problems persisted across multiple surveys (2018 and 2025), indicating ongoing infrastructure challenges that families should consider when evaluating this facility.
Mar 27, 2025Routine6
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 11, 2020Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 13, 2018Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Ownership & Operations
Who Operates This Facility
Christian Health Center
nonprofit
Chain Affiliation
Christian Care Communities
5 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Christian Care Communities, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit christiancarecommunities.org
Medicare data downloads
Original nursing home datasets
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