Nursing HomeMemory CareMedicaid

Christian Care Communities and Services Mesquite

Strong Medicare quality ratings; families often praise friendly and helpful tour staff. Still worth an in-person visit.

1000 Wiggins Parkway, Mesquite, TX 75150|180 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 75 Google reviews

(972) 686-3000 Directions Website

Street View

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What this means for your family

This facility offers a warm, faith-based environment with a very helpful administrative staff for new admissions. However, you should investigate the recent reports of declining maintenance and reduced activity programming, as several long-term residents' families have noted a drop in quality following a change in ownership.

Google Reviews

75 reviews on Google

“Prospective families will find a friendly and helpful staff that excels during tours and initial inquiries. However, recent reviews from long-term residents' families express serious concerns regarding declining maintenance, pest issues, and a reduction in resident activities following a change in ownership.”

Quality Themes

Tap a score for details

Strengths

Friendly and helpful tour staff
Welcoming Christian-based atmosphere
High-quality facility amenities
Compassionate frontline caregivers

Concerns

Decline in grounds maintenance and pest control (mentioned by 2 reviewers)
Reduction in resident activities and services (mentioned by 2 reviewers)
Lack of transparency regarding additional rental costs

Rating Trends

Tap a year to see what changed

Distribution · 30 analyzed

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We noticed how much care you put into responding to feedback from families; how does that communication style translate to how you interact with residents daily?
2With your memory care certification, what specific routines or sensory activities do you have in place to keep residents engaged and stimulated?
3Could you walk us through your protocol for handling medical emergencies or sudden changes in a resident's health during the night shift?
4What specific steps is the facility taking right now to increase the number of caregivers available on each floor to ensure everyone gets enough attention?
5How do you ensure that the quality of care remains consistent across all shifts, especially during busy periods?
6What kind of social events or outings are planned for the residents to help them stay connected with the local Mesquite community?

Personalized based on this facility's data

Key Review Excerpts

“The staff we encountered were great and the facilities are first class. If you should be looking for a long term care facility now or in the future, be sure and put this facility at the top of your list!”

Long-term care prospective visitor · 2026★★★★★

“The new owners are absolutely terrible. My grandparents have been residents for years and the place has deteriorated to the point of it being a hazard to live in. They don't clean/care for the grounds, they don't handle pest issues (like major termite infestations) and they don't give their staff enough support to do their jobs well.”

Long-term resident's family · 2026★☆☆☆☆

“Since the new owners took over, services and staff have been reduced. Fails to maintain grounds, allows additional occupants to be stay in apartments, as caretakers, but really isn't. Activities have been reduced by 2/3 from what it used to be.”

Resident/Family member · 2025★★☆☆☆

Source: 75 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.55hrs

74%

Registered nurses for medical care

Total Nursing

2.88hrs

70%

All nurses + aides combined

Staff Turnover

51%

Lower is better (< 30% = good)

RN Turnover

46%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚶

Residents whose walking got worse

↓ Lower is better

This Facility27.9%

Worse than Avg

Here

27.9%

15.3%

14.9%

Dallas

16.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

12.1%

2.5%

Dallas

2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility23.1%

Worse than Avg

Here

23.1%

19.4%

14.2%

Dallas

16.0%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

15.4%

9.4%

Dallas

10.7%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility24.2%

Worse than Avg

Here

24.2%

19.5%

18.4%

Dallas

16.0%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility21.8%

Worse than Avg

Here

21.8%

14.4%

16.1%

Dallas

17.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.1%

Better than Avg

Here

99.1%

79.7%

88.0%

Dallas

78.7%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.0%

Better than Avg

Here

97.0%

81.8%

89.2%

Dallas

86.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Dallas

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies

2penalties

Near state avg (9.1)

11 complaint-triggered

$36,753 in fines

This facility has faced recurring issues with families filing complaints that triggered nearly half of its 23 deficiencies. The most frequent problems involve medication management, accident prevention and safety supervision, and fire safety systems. While all identified issues show correction plans, the pattern of repeated complaints about medication errors and safety hazards suggests ongoing challenges with consistent care quality that families should investigate during visits.

Nov 10, 2025Complaint1 finding

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Aug 16, 2025Complaint1 finding

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 13, 2025Complaint2 findings

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 18, 2025Complaint1 finding

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 13, 2025Routine4 findings

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Feb 19, 2025Complaint1 finding

0839Potential for harm · PatternResolved (past non-compliance)

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

Federal Penalties

Fine

Aug 13, 2025

$14,508

Fine

Dec 18, 2024

$14,433

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fannin County Hospital Authority

Organization Type

for profit

Management Company

MESQUITE SENIOR CARE, LLC

Administrator

TAHA AHMED

Chain Affiliation

Chain Name

Boncrest Resource Group

Chain Size

5 facilities nationwide

Chain avg rating: 4.0/5 · Rank 1 of 1

Ownership & Management

Key personnel

Matheny, CynthiaManaging Control - Governing BodySanderson, ClarkManaging Control - Governing BodyCcc Mesquite Management LLCManagerMesquite Senior Care LLCManagerOakdale Seniors Alliance, LLCManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(972) 686-3000

christiancaremesquite.org

cmatheny@oakdalesa.com

1000 Wiggins Parkway

Mesquite, TX 75150

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

75 reviews from families & visitors

Official Website

Visit christiancaremesquite.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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