Christian Care Communities and Services Allen
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 34 Google reviews
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What this means for your family
This facility is highly regarded for its warm, family-oriented atmosphere and the genuine connections between staff and residents. However, families should investigate recent staffing levels and food quality, as some former residents' families reported significant declines in these areas following ownership changes.
Google Reviews
Google Reviews
34 reviews analyzed“Families generally praise the facility for its warm, welcoming atmosphere and the deep, long-term relationships between staff and residents. While many reviewers highlight the compassionate nursing and beautiful grounds, some families have reported significant concerns regarding staffing shortages and declining care quality following changes in ownership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Beautiful and well-maintained facilities
- Warm, family-like community atmosphere
- Strong leadership and management passion
Concerns
- Staffing shortages and overworked employees (mentioned by 2 reviewers)
- Decline in food quality
- Issues with hygiene/odor in hallways
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner relies heavily on repetitive templates and canned phrases for positive reviews, often using the same 'we are glad you are happy' or 'thanks for visiting' scripts. While they attempt to personalize by using names, the core content of the responses rarely addresses the specific details mentioned in the reviews.
Questions for Your Tour
- 1It is wonderful to see how much passion the leadership team has for this community; how does that leadership style directly impact the daily care of the residents?
- 2With the beautiful, well-maintained grounds here, what kind of outdoor or social activities are available to keep residents engaged with the community?
- 3Could you tell me more about the nursing team's approach to care, and how you ensure they have the support they need to remain attentive to every resident?
- 4How does the dining program work, and are there plans to introduce more variety or specific dietary options in the upcoming months?
- 5What specific protocols are in place for medical emergencies or changes in health status during the overnight hours?
- 6How does the staff manage the transition and specialized environment for residents in the memory care wing to ensure they feel safe and comfortable?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very friendly and the facilities are so nice. We toured several rooms and the dining facilities, we saw the therapy areas, the hair salon, the courtyard, and the common areas, and we spoke to some of the residents.”
“Mom particularly likes Crystal, a caring, engaging, encouraging person who takes time to talk with Mom as she serves her needs.”
“The food was worse than at an elementary school cafeteria. The staff are doubling between cafeteria and patient care. They are understaffed and overworked.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in August 2022 showed no violations. However, a significant inspection in November 2020 identified several Life Safety Code deficiencies related to emergency preparedness plans, staff training, and building maintenance, most of which were corrected by early 2021.
Aug 16, 2022RoutineCleanReport
No deficiencies found during this inspection.
Nov 30, 2020Routine16Report
Life Safety Code (16 violations)
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to include a section addressing sheltering arrangements in the emergency preparedness and response plan.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure a positive air circulation for effective venting of the dry food storage area.
The facility failed to include a section addressing warning in the emergency preparedness and response plan.
The facility failed to include a section addressing resource management in the emergency preparedness and response plan.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.
The facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to include a section addressing communication in the emergency preparedness and response plan.
The facility failed to ensure staff were trained in the methods for releasing the exit door device.
The facility failed to ensure a pathway as wide as the corridor width was deducted from the required area of living or dining rooms, and/or the pathway was kept clear of obstructions.
The facility failed to notify the EMC of the facility's plan, take actions to coordinate with the EMC, and document communications with the EMC.
The facility failed to include a section addressing transportation in the emergency preparedness and response plan.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Allen Senior Care, LLC
for profit
NICOLETA MOLNAR
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit christiancareallen.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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