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Assisted Living

Chestnut Fields Retirement Community

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

5467 Chestnut Drive, Muskegon, MI 4944412 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.0/5

based on 12 Google reviews

5
4
3
2
1

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What this means for your family

Chestnut Fields offers a warm, activity-rich environment that many families find comforting. However, given the serious reports of medication errors and administrative communication gaps, we strongly recommend that you verify their current medication management protocols and ask how they ensure care plans are effectively communicated to all shifts.

Google Reviews

Google Reviews

12 reviews on Google
Chestnut Fields Retirement Community receives high praise for its compassionate staff, engaging activities, and clean, apartment-style living arrangements. However, some families have reported significant concerns regarding administrative turnover, inconsistent medication management, and poor communication between care staff and management.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0Activities9.0Meds2.0Memory8.0Comms4.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Engaging activities and social outings
  • Clean and well-maintained facility
  • Apartment-style living with private bedrooms

Concerns

  • High staff turnover and inconsistent care (mentioned by 2 reviewers)
  • Medication management errors and missed doses (mentioned by 2 reviewers)
  • Poor communication between administration and care staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02016(3)1.02017(1)5.02018(3)1.02019(3)5.02020(8)5.02024(4)5.02025(6)

Distribution · 28 analyzed

5
21
4
0
3
0
2
0
1
7

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through online feedback; how do you ensure that important updates are communicated clearly between the administration and the frontline care team?
  • 2With such a small, intimate community of 12 residents, how do you ensure that every person receives consistent, personalized attention even during shift changes?
  • 3Could you walk us through your specific protocols for medication management to ensure every dose is administered accurately and on time?
  • 4We love the idea of the private apartment-style living; what kind of social outings or group activities do you typically organize to keep the residents engaged with one another?
  • 5In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
  • 6How do you approach staff training and retention to maintain the high level of compassionate care that the residents here are known for?

Personalized based on this facility's data


Key Review Excerpts

My loved ones care plan was updated constantly but never seemed to be shared with those actually taking care of my elderly parent. Wrong meds were given, meds were missed.

Assisted living family member · 2019☆☆☆☆

I live overseas and they kept me informed about what was going on with her. I felt like the staff genuinely cared about my mom, in fact they went above and beyond what I would have expected them to do for her.

Memory care family member · 2018★★★★★

The staff kept her busy with monthly outings, parties and fantastic care. They treated my grandmother as family.

Grandchild of resident · 2025★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total

Key Findings

No deficiencies found. All reviewed inspection reports indicate that the facility is in compliance with applicable licensing rules and requirements.

Feb 15, 2026Routine
CleanReport

No deficiencies found during this inspection.

Feb 27, 2024Routine
CleanReport

No deficiencies found during this inspection.

Aug 22, 2019Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Retirement Living Management of Fruitport

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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