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Assisted Living

Chestnut Fields Retirement Community

Families consistently rate this highly — reviewers highlight compassionate, family-oriented staff. Schedule a visit to confirm the fit.

5425 Chestnut Dr., Muskegon, MI 4944420 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.0/5

based on 12 Google reviews

5
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What this means for your family

Chestnut Fields offers a warm, activity-rich environment that many families find comforting for their loved ones. However, given the reports of medication errors and administrative turnover, we strongly advise you to ask for their specific protocols on medication administration and how they ensure care plans are communicated to frontline staff.

Google Reviews

Google Reviews

12 reviews on Google
Chestnut Fields Retirement Community receives high praise for its compassionate, family-like care and engaging activity programs, particularly for residents in independent living and those needing long-term support. However, some families have reported significant concerns regarding high staff turnover, administrative inconsistency, and critical failures in medication management and care plan communication.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0Activities9.0Meds1.0Memory7.0Comms5.0ValueN/A

Strengths

  • Compassionate, family-oriented staff
  • Clean and well-maintained facility
  • Engaging activity and social programs
  • Apartment-style living with private bedrooms

Concerns

  • Medication management errors and missed doses (mentioned by 2 reviewers)
  • High staff turnover and administrative instability (mentioned by 2 reviewers)
  • Poor communication regarding care plans (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02016(1)1.02017(1)5.02018(1)1.02019(1)5.02020(4)5.02024(2)5.02025(3)

Distribution · 13 analyzed

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How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you use that family input to improve your daily operations and communication processes?
  • 2Given the importance of consistency in care, what steps are you taking to ensure stability and retention among your caregiving team?
  • 3Could you walk me through your current protocol for medication administration to ensure accuracy and prevent missed doses for residents?
  • 4Since you have a smaller community of 20 residents, how do you keep families updated and involved when there are changes to a loved one's care plan?
  • 5What are some of the most popular social programs or activities that help foster the family-oriented environment mentioned by your residents?
  • 6How does your team handle medical emergencies or urgent health needs during the overnight hours when administrative staff may be off-site?

Personalized based on this facility's data


Key Review Excerpts

My loved ones care plan was updated constantly but never seemed to be shared with those actually taking care of my elderly parent. Wrong meds were given, meds were missed.

Assisted living family member · 2019☆☆☆☆

Due to Alzheimer's she had to move into assisted living. I live overseas and they kept me informed about what was going on with her. I felt like the staff genuinely cared about my mom.

Memory care family member · 2018★★★★★

The staff kept her busy with monthly outings, parties and fantastic care. They treated my grandmother as family.

Grandchild of resident · 2025★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

2total

Key Findings

No deficiencies found. The most recent renewal inspection from July 2024 determined the facility is in full compliance with all applicable rules and requirements.

Jul 22, 2024Routine
CleanReport

No deficiencies found during this inspection.

Feb 1, 2008Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Retirement Living Management of Fruitport

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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