Chesaning Comfort Care
Families consistently rate this highly — reviewers highlight warm, attentive, and caring nursing staff. Schedule a visit to confirm the fit.
based on 57 Google reviews
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What this means for your family
Chesaning Comfort Care is highly regarded for its warm environment and active social programming, making it a popular choice for many families. However, given the serious concerns raised by a few families regarding responsiveness and communication, we strongly recommend asking the administrator for their specific protocols on end-of-life notification and how they handle family feedback or grievances.
Google Reviews
Google Reviews
57 reviews on Google“Chesaning Comfort Care receives high praise from many families for its compassionate staff, clean environment, and active community engagement. However, there are serious, isolated reports from families alleging neglect, poor communication during end-of-life care, and unprofessional conduct by management. Families considering this facility should weigh the frequent positive testimonials regarding daily care against the specific, concerning allegations of staff responsiveness and administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring nursing staff
- Clean and well-maintained facility
- Active and engaging resident activities
- Strong administrative support and communication
Concerns
- Allegations of neglect and poor oversight of resident physical condition (mentioned by 2 reviewers)
- Concerns regarding unprofessional management and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily care routines?
- 2With your focus on maintaining an active social calendar, what are some of the favorite activities residents are participating in right now?
- 3Could you walk me through your specific process for medication management to ensure accuracy and consistency for residents?
- 4How do you monitor and document changes in a resident's physical health to ensure that any concerns are addressed promptly?
- 5What is your communication protocol for keeping family members updated on their loved one's well-being and any changes in their care plan?
- 6How does your leadership team support the nursing staff to ensure they have the resources needed to provide the high level of personal attention your residents deserve?
Personalized based on this facility's data
Key Review Excerpts
“The staff anticipated all of our needs before we could even think of them ourselves. They went above and beyond in caring for our precious mother and created a sacred, peaceful place for our last moments with her.”
“The end of life Hospice care at Comfort Care was wonderful. Mom was able to stay in her own room. That was a big comfort to all of us!”
“I was very impressed the first month when I was visiting they had a temporary cook one of the personal care workers double check to make sure the chicken was completely cooked for the residents.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from March 2024 identified several issues regarding resident service plans, specifically concerning medication administration for anxiety and the use of assistive devices. Additionally, there were findings related to missing tuberculosis screening records, incomplete therapeutic diet menus, and ventilation standards.
Mar 4, 2024Routine
Facility menus did not include therapeutic diets.
Resident B had bedside assistive devices attached to her bed without physician orders, and the service plan lacked information regarding purpose, staff responsibility, maintenance, or safety monitoring.
Resident A did not have a tuberculosis (TB) test on record within 12 months prior to admission.
Resident A's service plan lacked detailed information on how anxiety is demonstrated and whether nonpharmaceutical interventions should be used before administering prescribed Lorazepam; similar findings for Resident C.
Ventilation deficiency regarding required air changes per hour in specific rooms (details truncated in report).
Aug 26, 2019OtherCleanReport
No deficiencies found during this inspection.
Nov 27, 2017RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Chesaning Comfort Care LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit comfortcaresl.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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