Nursing HomeMedicaid Top Rated

Chautauqua Guest Home #2

Strong Medicare quality ratings; families often praise outgoing and friendly staff. Still worth an in-person visit.

602 Eleventh Street, Charles City, IA 50616|53 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 4 Google reviews

(641) 228-2353 Directions Website

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What this means for your family

The facility has a history of positive ratings and friendly staff. Because recent reviews lack specific details, families should visit in person to evaluate the quality of care and cleanliness for themselves.

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.88hrs

Registered nurses for medical care

Total Nursing

4.27hrs

All nurses + aides combined

Staff Turnover

36%

Lower is better (< 30% = good)

RN Turnover

13%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility32.8%

Worse than Avg

Here

32.8%

14.4%

17.6%

Floyd

10.9%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

12.1%

4.1%

Floyd

16.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility32.4%

Worse than Avg

Here

32.4%

19.5%

20.7%

Floyd

26.9%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility30.7%

Worse than Avg

Here

30.7%

19.4%

25.9%

Floyd

20.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility22.3%

Worse than Avg

Here

22.3%

15.5%

19.4%

Floyd

16.6%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

93.9%

Floyd

94.8%

Short-Stay Residents (Rehab / Post-Acute)

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.0%

Floyd

1.6%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility83.0%

Mixed vs Avgs

Here

83.0%

81.8%

84.1%

Floyd

84.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Well below state avg (6.2)

1 complaint-triggered

This facility has concerning patterns with fire safety systems being the most recurring issue, including repeated problems with sprinkler system maintenance across multiple years. A family filed a complaint about pain management that triggered a federal investigation, and there were also recent issues with food safety and cooking facility protection. While all deficiencies show correction dates, the recurring fire safety problems suggest ongoing maintenance challenges that families should discuss during visits.

Sep 18, 2025Routine2 findings

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Sep 18, 2025Complaint1 finding

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Sep 19, 2024Routine3 findings

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jun 22, 2023Routine4 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

7deficiencies

Oct 30, 2025InspectionNo deficiencies

Clean