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Public Google reviewers rate this highly and often mention warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 60 Google reviews
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Public Google reviewers rate Charlotte Stephenson highly. Reviewers highlight: warm, compassionate, and attentive staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Charlotte Stephenson Manor is consistently praised for its warm, home-like atmosphere and exceptionally compassionate staff who are frequently described as going above and beyond for residents. Families and professional partners, such as hospice workers, highlight the facility's cleanliness, high-quality nursing care, and engaging activities as key reasons for their strong recommendations.
Quality Themes
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Distribution · 67 analyzed
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Key Review Excerpts
“The people who work there clearly like the residents, their co-workers, and their management and it shows.”
“They have competent nursing staff, a clean facility, and the best activities department in town. As a hospice aide, I greatly appreciate having them as a part of my care team.”
“I shopped around for a memory care home for my husband, who has Alzheimer’s, and found the perfect place at CHARLOTTE STEPHENSON MANOR! Upon entering, one is greeted by kind, welcoming, caring people.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from January 2025 identified several issues regarding outdated resident service plans, incomplete employee training records, and inconsistencies in medication administration documentation. While the facility has been found in substantial compliance in previous years, these recent findings require a corrective action plan to ensure resident safety and regulatory compliance.
Medication administration records (MARs) for Resident B contained blank entries for medications on 11/17/2024 and 12/15/2024; additionally, instructions for 'as needed' (prn) medications for Residents B and C lacked sufficient detail regarding administration timing.
Employee training documentation was missing for Employee #1, and medication training was undated.
Failure to update resident service plans at least annually or upon significant change; specifically, Resident A had no service plan, and Residents B and C had plans that were outdated.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Charlotte Stephenson Manor 581 Kimole Lane, LLC
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60 reviews from families & visitors
Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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