Adrian Bay Rehabilitation and Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 115 Google reviews
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What this means for your family
This facility has a strong reputation for physical and occupational therapy, making it a viable option for short-term rehabilitation. However, families should be aware of recurring reports regarding slow response times to call lights and inconsistent communication; we strongly recommend visiting in person and asking specifically about their current nurse-to-patient ratios and escalation procedures for medical emergencies.
Google Reviews
Google Reviews
115 reviews on Google“Adrian Bay Rehabilitation and Nursing Center receives highly polarized reviews, with many families praising the compassionate, attentive nursing and therapy staff, while others report severe lapses in care. While many residents and families express gratitude for the rehabilitation services and friendly environment, significant concerns persist regarding staffing levels, slow response times to call lights, and inconsistent communication during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Highly praised rehabilitation therapy team
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Helpful and welcoming administrative staff
Concerns
- Slow response times to call lights and patient requests (mentioned by 5 reviewers)
- Understaffing leading to neglect or delayed care (mentioned by 6 reviewers)
- Poor communication with families regarding medical status or incidents (mentioned by 4 reviewers)
- Inconsistent or poor quality of food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the administration engages with the community through your review responses; how do you typically keep families updated on any changes in a resident's medical status or daily care?
- 2We have heard great things about your rehabilitation therapy team; could you tell us more about how the therapists work with residents to help them regain their independence?
- 3How do you ensure that call lights and resident requests are addressed promptly, especially during the busier shifts or overnight hours?
- 4Could you describe the meal service and how you ensure the food is both nutritious and enjoyable for the residents every day?
- 5What is your process for managing medications to ensure everything is handled accurately and safely for each resident?
- 6What kind of daily activities or social events do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team helped tremendously so my loved one could go home. Great support from staff.”
“My grandmother was there this past year in December and she was left seizing all night and all day until my mother and my uncles showed up and they seen her seizing and they all begged this place to call 911 and they refused until my uncle flipped out on them.”
“The nurses were so helpful and caring- the physical therapy department was outstanding, the nursing assistants were compassionate.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about Adrian Bay Rehabilitation and Nursing Center, triggering 14 deficiencies including serious concerns about accident prevention, medication management, and dietary services. The facility shows recurring problems with safety hazards, fire safety systems, and nutrition across multiple surveys from 2023 to 2025, though all issues have correction dates. Recent complaints involved failure to report suspected abuse and pharmacy service problems, suggesting ongoing care quality concerns that warrant careful consideration.
Dec 9, 2025Complaint3
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 12, 2025Routine11
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jun 12, 2025Complaint2
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 19, 2024Routine8
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Oct 24, 2023Complaint7
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Sep 7, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Sep 7, 2023
$201,851
Ownership & Operations
Who Operates This Facility
Adrian Bay Rehabilitation and Nursing Center
for profit
Chain Affiliation
Avon Healthcare
9 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 9
Ownership & Management
Owners
Springs Bay Op Holdco LLC
Owner · Organization
Freund, Eliyahu
Owner
Gottlieb, Moshe
Owner (parent company)
Freund, Eliyahu
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
115 reviews from families & visitors
Official Website
Visit adrianbay.com
Medicare data downloads
Original nursing home datasets
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