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Nursing HomeMedicaid

Chaplinwood Nursing Home

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

325 Allen Memorial Drive Sw, Milledgeville, GA 31061100 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 29 Google reviews

5
4
3
2
1
Chaplinwood Nursing Home Nursing Home in Milledgeville, GA — Street View
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What this means for your family

Chaplinwood is frequently praised for its compassionate nursing and effective rehab services, making it a strong contender for recovery care. However, because multiple reviewers have raised serious concerns regarding cleanliness and staff responsiveness, we strongly recommend conducting an unannounced tour to observe the facility's hygiene and staff-to-resident interaction firsthand.

Google Reviews

Google Reviews

29 reviews on Google
Chaplinwood Nursing Home receives a high volume of positive feedback from families who praise the compassionate, attentive care provided by the nursing and rehab staff. However, there are recurring, serious allegations from a minority of reviewers regarding facility cleanliness and staff responsiveness. Families should weigh the frequent reports of excellent bedside manner against the specific concerns about hygiene and understaffing.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Supportive administrative and social work team
  • Welcoming and friendly environment

Concerns

  • Facility cleanliness and hygiene issues (mentioned by 2 reviewers)
  • Understaffing and lack of responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02022(2)5.02023(9)1.02024(3)4.22025(15)3.02026(5)

Distribution · 34 analyzed

5
24
4
0
3
1
2
0
1
9

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
  • 2With the current staffing ratings, could you walk me through how you ensure consistent, timely support for residents during peak hours?
  • 3I’ve read some concerns regarding facility upkeep; what is your current protocol for maintaining cleanliness and hygiene in resident living areas?
  • 4Given the 3-star health inspection rating, what specific steps is the facility taking to address those recent clinical or environmental findings?
  • 5What does a typical day look like for a resident here in terms of social engagement and activities to keep them active and connected?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating with family members?

Personalized based on this facility's data


Key Review Excerpts

The Chaplainwood Nursing Home staff along with Affinis Hospice staff provided diligent and compassionate care for my father during his stay until his passing. I visited dad there at all hours of the day and night. Dad was properly bathed, fed, and supervised.

Long-term resident's family · 2026★★★★★

My mother was admitted to Chaplinwood for the inpatient rehab program. We want to acknowledge CNA Maria for her care, compassion, efforts, kindness, professionalism and friendliness.

Rehab patient's family · 2026★★★☆☆

My husband has been a resident at Chaplinwood NH for 4 years now! ... I can honestly say from day one it Was a positive decision and I’ve never left not one time that I felt like he was not going to be Cared for!

Long-term resident's family · 2025★★★★★
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
31%
Registered nurses for medical care
Total Nursing
3.55hrs
87%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
19.4%
GA
16.0%
Baldwin
13.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
15.3%
GA
16.6%
Baldwin
14.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
12.1%
GA
10.6%
Baldwin
7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
15.5%
GA
20.1%
Baldwin
20.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
19.5%
GA
20.5%
Baldwin
24.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
Baldwin
98.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility78.4%
Worse than Avg
Here
78.4%
US
81.8%
GA
80.4%
Baldwin
90.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility79.4%
Mixed vs Avgs
Here
79.4%
US
79.8%
GA
78.4%
Baldwin
90.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.6%
Worse than Avg
Here
3.6%
US
1.6%
GA
2.4%
Baldwin
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
2penalties
Near state avg (6.1)
4 complaint-triggered
$7,901 in fines

This facility has concerning patterns with families filing four complaint-triggered deficiencies, including recent issues with medical care and respiratory treatment. The most recurring problems involve maintaining a safe, clean environment (cited three times across all surveys), medical care quality, and food safety. While all deficiencies show correction dates, the persistence of environmental safety issues and recent family complaints about medical care warrant careful consideration during your visit.

Jun 5, 2025Complaint
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 5, 2025Routine
1
0371Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

Sep 17, 2023Routine
6
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

May 26, 2022Routine
3
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Sep 17, 2023

$3,950

Fine

Sep 17, 2023

$3,951

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chaplinwood Nursing Home

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ethica Health

Chain Size

50 facilities nationwide

Chain avg rating: 3.6/5 · Rank 41 of 48

Ownership & Management

Owners

Sheffield, Kimberly

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Cable, PaulManaging Control - Governing BodyDavis, GregoryManaging Control - Governing BodyDennis, KathrynManaging Control - Governing BodyNichols, JosephManaging Control - Governing BodyRollins, RonnieManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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