Chandler Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 60 Google reviews
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What this means for your family
This facility offers exceptional rehabilitation and therapy services that have helped many patients regain mobility. However, families must be vigilant about nighttime and weekend care, as there are documented patterns of slow response times and medication discrepancies during these periods.
Google Reviews
Google Reviews
60 reviews analyzed“Chandler Nursing Center is highly regarded by many families for its compassionate rehabilitation services and a staff that treats residents like family. However, there are serious, recurring allegations regarding inadequate nighttime/weekend staffing, medication errors, and lapses in personal hygiene and wound care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive rehabilitation/therapy team
- Friendly and welcoming administrative staff
- Clean and well-maintained facility
- Kind and caring nursing aides
Concerns
- Inadequate staffing on nights and weekends leading to slow response times (mentioned by 2 reviewers)
- Issues with medication management and accuracy (mentioned by 2 reviewers)
- Neglect regarding personal hygiene and wound care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often mentioning specific staff members or patient stories. For negative reviews, they maintain a professional tone, expressing regret and inviting direct communication to resolve issues.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; what steps do you take to ensure this level of care is consistent every day?
- 2We've heard great things about your rehabilitation and therapy team; could you tell us more about how they work with residents to meet their physical goals?
- 3How do you ensure medication accuracy and manage the administration process, especially during shift changes?
- 4Since we know the administrative team is very welcoming, what is the best way for our family to stay in regular contact with the nursing staff regarding daily updates?
- 5What specific protocols are in place to ensure residents receive prompt assistance with personal hygiene and wound care, particularly during the night and weekend shifts?
- 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy staff, in particular, went above and beyond to support recovery and made a real difference in the overall experience.”
“My husband was in there only 13 days, in that time he got bed sores, they put him on a plastic air mattress, No sheet, room was so hot, I went and got him a fan.”
“In January, I couldn't run or jump. In March, I couldn't crawl. I needed spinal cord surgery. I was scared & prayed to God & he laid out a plan for me to go to Chandler Nursing home. There, I was surrounded by a team of wonderful people who nursed me back to health.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with deficiencies found in medication management, infection control, and food safety appearing repeatedly across surveys. The facility shows a pattern of recurring issues including medication errors, inadequate infection prevention programs, and food handling problems, though all violations have been corrected. Consider asking about current improvements in these key areas during your visit, as the complaint history suggests ongoing care concerns that families have reported to authorities.
Nov 18, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Dec 4, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Dec 4, 2024Complaint7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 11, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 6, 2023Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 17, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
South Limestone Hospital District
for profit
CHANDLER HEALTH CARE LLC
CHERYL L EUBANKS
Ownership & Management
Owners
South Limestone Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit chandlernursingcenter.com
Medicare data downloads
Original nursing home datasets
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