Cerritos Vista Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 22 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (34 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Worst in LONGWOOD MANAGEMENT CORPORATION chain · No penalties on record
What this means for your family
This facility offers an impressive physical therapy program that has successfully helped patients regain mobility. However, you must be extremely vigilant regarding basic hygiene and responsiveness, as multiple families have reported significant delays in much-needed assistance and issues with cleanliness.
Google Reviews
Google Reviews
22 reviews on Google“Families may find a high-quality rehabilitation experience here, as several reviewers praise the physical therapy team for helping patients regain mobility after surgeries. However, there are serious, recurring allegations of neglect regarding hygiene and delayed response times for basic care needs like diaper changes.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehab services
- Compassionate and loving nursing staff
- Professional and organized administrative team
- Clean and well-maintained facility
Concerns
- Delayed response to basic care needs (diaper changes/assistance) (mentioned by 3 reviewers)
- Issues with hygiene and cleanliness in patient rooms (mentioned by 2 reviewers)
- Unprofessional or dismissive staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab services here; could you tell us more about how the therapists work with residents to regain their independence?
- 2With the recent inspections, what specific steps has the administration taken to address the reported issues regarding room cleanliness and hygiene?
- 3How does the nursing team ensure that basic care needs, like assistance with hygiene and timely changes, are met promptly for every resident?
- 4What is the protocol for communicating important medical updates or changes in a resident's condition to the family members?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying both the doctor and the family?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mom was here for a over a month, they staff here are so nice and helpful and always greet you and even got her to stand on several occasions and she did walk a little”
“The admin team was always organized, communicative, and compassionate, they made the entire admission and care coordination process smooth and stress-free.”
“Neglect of Basic Care My loved one was often left sitting in soiled clothing for extended periods of time. Requests for assistance were ignored or delayed, sometimes for over an hour.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns of repeated issues across multiple care areas, with nearly 30% of deficiencies triggered by family complaints. The most frequent problems involve medication management, care planning, and infection control, appearing consistently across surveys from 2022 to 2024. While all deficiencies show correction dates, the recurring nature of similar issues—particularly around medication errors, resident assessments, and basic care provision—suggests ongoing quality challenges that families should carefully consider.
Apr 6, 2026Complaint1
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Feb 26, 2026Routine31
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Jan 6, 2026Complaint3
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 11, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Dec 8, 2025Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Cerritos Vista Healthcare Center
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 31 of 38 (Worst)
Ownership & Management
Owners
Friedman Family Trust
Owner · Organization
Ira D Friedman 1991 Trust
Owner · Organization
Lehmann Family 1991 Trust
Owner · Organization
The Klavan Family Trust
Owner · Organization
The Tzippy Friedman Notis 1990 Trust
Owner · Organization
Friedman, Aaron
Owner (parent company)
Klavan, Rachel
Owner (parent company)
Lehmann, Libby
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit cerritosvista.com
Medicare data downloads
Original nursing home datasets
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