See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Cedar Ridge Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

23 Cedar Ridge Drive, Skowhegan · Skowhegan, ME 0497675 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 89 Google reviews

5
4
3
2
1
Cedar Ridge Center Nursing Home in Skowhegan, ME — Street View
Street View

Watch Cedar Ridge Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (15 vs median 12.0)

Below average in ME · Meets national RN staffing standard · No penalties on record

Source: Medicare data

What this means for your family

While Cedar Ridge is frequently praised for its physical therapy and clean environment, the recent increase in reports regarding neglect and poor communication is concerning. We strongly advise families to conduct unannounced visits during weekends or evenings to observe staffing levels firsthand and to ask management specifically about their protocols for notifying families of medical incidents.

Google Reviews

Google Reviews

89 reviews on Google
Cedar Ridge Center receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services. However, there is a recurring and serious pattern of complaints regarding chronic understaffing, which some reviewers link to incidents of neglect, poor communication, and delayed medical attention. Families considering this facility should weigh the strong therapy team against significant concerns about the consistency of care during off-hours.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean9.0Activities8.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and friendly nursing staff
  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Welcoming and home-like atmosphere

Concerns

  • Chronic understaffing leading to neglect (mentioned by 7 reviewers)
  • Poor communication regarding medical status or incidents (mentioned by 3 reviewers)
  • Slow response times for patient needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'20(4)'22(20)'24(10)'26(3)

Distribution · 94 analyzed

5
74
4
8
3
2
2
1
1
9

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to family feedback online; how do you use that input to improve the daily experience for residents?
  • 2With the current staffing levels, what specific protocols do you have in place to ensure that residents receive timely assistance when they press their call lights?
  • 3Since communication is a top priority for our family, could you walk us through the standard process for updating us on any changes in medical status or health incidents?
  • 4I see that physical and occupational therapy are strong points here; how are those services integrated into the daily routine for residents who need extra support?
  • 5We understand that dining is an area of focus for improvement; what steps is the facility taking to enhance the quality and variety of the meal service?
  • 6Given the recent health inspection findings, what specific measures have been implemented to address those areas and ensure the highest standard of care moving forward?

Personalized based on this facility's data


Key Review Excerpts

My mother was there and she ended up with bedsores, head wounds, falls all the time and a broken femur while they never called me about the night it happened.

Long-term resident's family · 2025☆☆☆☆

Unfortunately, we are in the day of state minimum staffing as there are just not enough CNA's and RN's in the workforce. With that being said, the staff at this facility go above and beyond.

Family member · 2022★★★★★

The food was good but not hot enough by the time it got to the Residents and naturally no seasoning. But I'd be willing to go back there. Very good Physical Therapy section.

Rehab patient · 2024★★★★★
Source: 89 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.06hrs
OK
Registered nurses for medical care
Total Nursing
3.51hrs
86%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

3

measures

Worse Than Avg

10

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility38.0%
Worse than Avg
Here
38.0%
US
15.3%
ME
26.9%
Somerset
17.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
12.1%
ME
11.2%
Somerset
7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.9%
Worse than Avg
Here
34.9%
US
14.4%
ME
25.3%
Somerset
15.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.1%
Worse than Avg
Here
30.1%
US
19.4%
ME
29.2%
Somerset
21.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
93.4%
ME
91.4%
Somerset
90.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
15.4%
ME
20.6%
Somerset
15.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility57.4%
Worse than Avg
Here
57.4%
US
79.7%
ME
74.5%
Somerset
80.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility72.5%
Mixed vs Avgs
Here
72.5%
US
81.8%
ME
71.7%
Somerset
82.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
ME
1.3%
Somerset
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
Above state avg (11.3)
20 complaint-triggered

Cedar Ridge Center shows concerning patterns with families filing multiple complaints leading to 20 deficiencies across seven surveys. Recurring issues include care planning problems, medication management failures, and nursing staffing shortages that persist across multiple years. While all deficiencies show correction dates, the repeated nature of core care issues, particularly around resident assessment and pharmacy services, suggests ongoing operational challenges that families should carefully consider.

Jun 3, 2025Complaint
2
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0621Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Treat residents equally regarding transfer, discharge, and provision of services for all residents, regardless of payment source

Jan 30, 2025Routine
22
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0371Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0578Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Jan 30, 2025Complaint
2
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Jan 15, 2025Complaint
2
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 3, 2024Complaint
9
0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

May 8, 2024Complaint
5
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cedar Ridge Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 86 of 188

Ownership & Management

Owners

Genesis Healthcare of Maine LLC

Owner · Organization

100%

Genesis Healthcare LLC

Owner (parent company) · Organization

100%

Morris, Diane

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Berg, MichaelManaging Control - Governing BodyBridgeford, LauraManaging Control - Governing BodyBerg, MichaelOfficer / DirectorBridgeford, LauraOfficer / DirectorMendelson, AviOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call