Cedar Manor Nursing & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 80 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (16 vs median 6.0)
Bottom 25% in NY · Meets national RN staffing standard · No penalties on record · Abuse citation
What this means for your family
Cedar Manor offers high-quality rehabilitation and a very helpful administrative team, making it a strong choice for short-term recovery. However, families must be aware of persistent reports regarding slow call bell response times and understaffing; we recommend visiting frequently and establishing clear communication channels with the nursing station upon admission.
Google Reviews
Google Reviews
80 reviews on Google“Cedar Manor Nursing & Rehabilitation Center receives polarized feedback, with many families praising the facility for its effective rehabilitation programs and helpful administrative staff. However, significant concerns persist regarding chronic understaffing, slow response times to call bells, and inconsistent nursing care, with several reviewers reporting neglectful behavior and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Helpful and responsive administrative/social work staff
- Clean and well-maintained facility environment
- Engaging activities department
Concerns
- Slow or ignored call bell response times (mentioned by 11 reviewers)
- Understaffing leading to neglect of hygiene and basic needs (mentioned by 8 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Unprofessional or rude staff behavior (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that some families have expressed concerns about call bell response times, what is your current protocol for ensuring residents receive timely assistance when they need help?
- 2I noticed the facility has a strong reputation for physical and occupational therapy; could you explain how your team coordinates these sessions to ensure residents stay active and engaged?
- 3Communication is very important to our family; what is the best way for us to reach the nursing staff or administration if we have urgent questions about our loved one's care?
- 4With the current staffing levels, how do you ensure that daily hygiene and personal care needs are consistently met for every resident?
- 5I see that you actively respond to feedback online; how do you use that input to improve the quality of care and address concerns regarding medication management?
- 6What specific steps are being taken to improve the facility's overall health inspection ratings to ensure the highest standard of safety for residents?
Personalized based on this facility's data
Key Review Excerpts
“The rehab department was excellent. They pushed me when I needed to be pushed and they let me rest when I needed to be rest. My experience with the nursing staff was a nightmare!”
“I walked down the halls and hear many patient call alarms beeping and patients calling out for help without a response. I think they are understaffed.”
“The activities department is especially impressive! Rodica Boanta, Hector, and the rest of the activities staff plan creative events and are genuinely invested in keeping the residents happy and engaged.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports against Cedar Manor, resulting in recent uncorrected deficiencies in care planning and daily living assistance as of November 2024. The facility shows persistent problems across surveys in fire safety systems, resident care quality, and medication management. While most violations have correction plans, the pattern of recurring issues in core care areas and ongoing family complaints suggests significant operational challenges that warrant careful consideration before placement.
Nov 4, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 11, 2025Routine16
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Apr 11, 2025Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Jun 12, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 25, 2024Routine11
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Jan 25, 2024Complaint5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Cedar Manor Nursing & Rehabilitation Center
for profit
Ownership & Management
Owners
Cedar Manor Holding I LLC
Owner · Organization
Zbl Cedar Manor LLC
Owner · Organization
Farkas, Zipporah
Owner (parent company)
Jozefovic, Herbert
Owner (parent company)
Schlanger, Joseph
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit cedarmanornursing.com
Medicare data downloads
Original nursing home datasets
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