Cedar Manor Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 56 Google reviews
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What this means for your family
This facility is currently in a strong upward trend due to new management and significant renovations. While the therapy and nursing teams are highly praised, families should remain vigilant about call-light response times and ensure that communication with the business office remains clear.
Google Reviews
Google Reviews
56 reviews analyzed“Families will find a facility currently undergoing significant positive transformations, with many recent reviews praising a dedicated therapy team and noticeable facility renovations. However, historical concerns regarding slow response times to call lights and inconsistent cleanliness persist in some negative feedback.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent rehabilitation and therapy services
- Ongoing facility renovations and modern updates
- Improved food quality and meal variety
Concerns
- Slow response times to call lights (mentioned by 2 reviewers)
- Staffing shortages (mentioned by 2 reviewers)
- Poor communication from administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly repetitive, templated responses that follow a nearly identical script for every negative review. While they acknowledge the dissatisfaction, they fail to address the specific details of the complaints, such as staffing issues or facility maintenance.
Questions for Your Tour
- 1It's great to see the recent renovations around the facility; what other modern updates are planned for the resident areas?
- 2We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during busy shifts?
- 3How do you manage response times for call lights to ensure residents feel heard and supported throughout the day?
- 4What is the current process for communicating important facility or health updates to family members?
- 5We are interested in the therapy services here; could you tell us more about how the rehabilitation program supports a resident's transition back to independence?
- 6What does a typical daily schedule look like, and what kind of social activities are available to keep residents engaged?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is amazing and the residents love 💕 Creative Solutions has done a remarkable job updating this facility and they are not done yet!”
“The meals are consistently delicious, and the therapy team is excellent — always motivating and focused on progress.”
“The staff went over and beyond to meet my needs. They were all so kind and helpful explaining things to me in a manner that made me feel very comfortable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cedar Manor shows concerning patterns with families filing complaints that triggered 10 of its 26 deficiencies across recent surveys. The facility has recurring issues with infection control (appearing across multiple surveys), care planning and resident assessment, and building safety systems including heating, ventilation, and fire safety equipment. While all violations show correction dates, the repeated nature of infection control and care planning problems suggests ongoing challenges in these critical areas that directly impact resident health and safety.
Mar 5, 2026Complaint5
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 28, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 20, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Apr 28, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 28, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 12, 2024Routine8
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Ensure resident rooms meet each resident's needs.
Ownership & Operations
Who Operates This Facility
Ballinger Memorial Hospital District
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
CLAY JOSEPH KOFRON
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 35 of 148
Ownership & Management
Owners
Ballinger Memorial Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit cedarmanorcare.com
Medicare data downloads
Original nursing home datasets
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