Caseyville Nursing & Rehab Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 53 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (59%)
- High RN turnover (80%)
Bottom 25% in IL · Critically understaffed (RN) · $174,043 in fines · Very few deficiencies
What this means for your family
This facility shows a clear divide in experiences; while recent management changes have improved community engagement and short-term rehab outcomes, serious concerns about neglect and hygiene persist. If you are considering this facility, we strongly recommend unannounced visits during weekends and evenings to verify staffing levels and cleanliness for yourself.
Google Reviews
Google Reviews
53 reviews on Google“Caseyville Nursing & Rehab Center receives highly polarized feedback, with some families praising the staff's kindness and recent management improvements, while others report severe neglect, poor hygiene, and unprofessional conduct. While recent positive reviews highlight community events and attentive care, multiple long-term and short-term family members have raised serious concerns regarding patient safety, cleanliness, and staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Engaging community events and activities
- Recent management and leadership changes
- Supportive and friendly nursing staff
- Effective short-term rehabilitation care
Concerns
- Neglect and poor hygiene standards (mentioned by 7 reviewers)
- Understaffing and slow response times (mentioned by 4 reviewers)
- Unprofessional or rude management/administrative staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the recent leadership changes, what specific steps are you taking to improve the facility's overall cleanliness and hygiene standards?
- 2I noticed the staffing rating is currently low; how do you ensure that residents receive timely assistance when they press their call lights?
- 3Given the feedback regarding dining experiences, could you walk me through how you are working to improve the quality and variety of the meals served?
- 4Since you have a strong focus on community events, what are some of the most popular activities residents here are currently participating in?
- 5How does your nursing team coordinate with families to ensure clear and consistent communication regarding a resident's health status?
- 6What protocols do you have in place for handling medical emergencies, and how do you ensure the nursing staff is prepared to respond quickly during all shifts?
Personalized based on this facility's data
Key Review Excerpts
“My 79yr mother with dementia, cancer etc..has been there since last Fri. I have been taking care of my mother for 14 yrs. I feel like I haven’t slept in 14 yrs but the past week thanks to Caseyville Nursing I am able to sleep alllll night long!!”
“I was a resident here for a short time as part of my recovery from heart surgery. The staff was no short of amazing! They were all so welcoming and helpful!”
“It’s not the prettiest of places, and the food needs some help, but the care is top-notch! I would definitely recommend this place for short term care and rehabilitation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
8
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeat issues, with families filing complaints that triggered nearly half of the 58 deficiencies found. The most frequent problems involve nursing staffing shortages, safety hazards and accident prevention, and protection from abuse and neglect. While all violations show correction dates, the recurring nature of staffing and safety issues across multiple surveys suggests ongoing operational challenges that families should carefully evaluate.
Feb 19, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 27, 2025Routine10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Feb 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 28, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 17, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 31, 2024Routine11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Federal Penalties
Fine
Feb 19, 2026
$48,620
Fine
Jun 27, 2025
$108,640
Payment Denial
Jun 27, 2025
32-day denial
Fine
Nov 2, 2023
$65,403
Payment Denial
Nov 2, 2023
68-day denial
Ownership & Operations
Who Operates This Facility
Caseyville Nursing & Rehab Ctr
for profit
Chain Affiliation
Jenmax Group
10 facilities nationwide
Ownership & Management
Owners
Klein, Miriam
Owner
Klein, Ronnie
Owner
Milstein, Albert
Owner
Wolfe, Sheldon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit caseyvillenrc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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