Cascadia of Lewiston
Strong Medicare quality ratings; families often praise effective post-surgical rehabilitation. Still worth an in-person visit.
based on 17 Google reviews

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What this means for your family
While some families report positive outcomes for rehabilitation and end-of-life care, the recent reports of serious wound care failures and inconsistent communication are significant red flags. If you are considering this facility, we strongly recommend asking the administration for their specific protocols regarding wound care management and how they ensure consistent communication with family members.
Google Reviews
Google Reviews
17 reviews on Google“Cascadia of Lewiston receives polarized feedback, with some families praising the facility for successful post-surgical rehabilitation and compassionate end-of-life care. However, other families report severe concerns regarding medical negligence, including wound care failures and poor communication, as well as significant issues with staffing levels and meal consistency.”
Quality Themes
Tap a score for detailsStrengths
- Effective post-surgical rehabilitation
- Compassionate end-of-life care
- Friendly and caring nursing staff
Concerns
- Severe understaffing leading to neglect (mentioned by 2 reviewers)
- Poor communication and lack of follow-through on medical requests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a top priority for families, could you walk me through your current staffing ratios and how you ensure consistent care during shift changes?
- 2I noticed some feedback regarding communication; what is your standard process for keeping families updated on medical changes or care plan adjustments?
- 3With your focus on post-surgical rehabilitation, how do you coordinate the transition from acute medical care to daily living support for residents?
- 4How do you manage the dining experience to ensure that nutritional needs are met while also providing a comfortable social environment for residents?
- 5Could you share how your team approaches end-of-life care to ensure residents and their families feel supported during those sensitive times?
- 6What specific steps are being taken to address the recent feedback regarding facility cleanliness and overall maintenance?
Personalized based on this facility's data
Key Review Excerpts
“This place was fantastic with helping with the end of life for my dad, all the nurses and cna people were very friendly and caring”
“They treated my grandmother horribly!!! They are severely under staffed. My grandmother kept getting UTIs, they wouldn't do a darn thing until hell was raised.”
“When they removed the tubes they didn’t keep wound clean and it got so infected they’ve had to do surgery to cut bone and flesh away to keep it from spreading to her heart.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 20 of 29 deficiencies triggered by family complaints, indicating ongoing resident and family dissatisfaction. The most frequent issues involve medication management, resident rights violations, and care planning failures. Problems have persisted across multiple surveys from 2019 to 2025, with recent complaints in 2024-2025 covering serious areas like abuse reporting, discharge procedures, and medication errors, suggesting systemic quality concerns that warrant careful consideration.
May 21, 2026Routine5
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Apr 3, 2025Routine3
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Apr 3, 2025Complaint7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
May 3, 2024Complaint13
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 3, 2024Routine1
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Cascadia of Lewiston
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 35 of 43
Ownership & Management
Owners
Cascadia Idaho Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit cascadiaoflewiston.com
Medicare data downloads
Original nursing home datasets
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