Carrollton Manor, Incorporated
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews

Watch Carrollton Manor, Incorporated
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (57%)
Bottom 25% in GA · Critically understaffed (RN) · Above average staffing · No penalties on record
What this means for your family
This facility has received multiple, highly concerning reports of clinical neglect and poor hygiene. While some families report positive experiences with hospice care, the recurring pattern of serious medical failures makes it difficult to recommend for general rehabilitation or long-term care; we strongly advise looking elsewhere.
Google Reviews
Google Reviews
30 reviews on Google“Carrollton Manor, Incorporated faces severe and consistent allegations of neglect, including reports of untreated bedsores, malnutrition, and failure to provide basic hygiene or medical care. While a small subset of reviewers praises the staff for end-of-life care, the overwhelming majority of detailed feedback describes a facility with dangerous lapses in clinical oversight and unprofessional administrative conduct.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Helpful staff during hospice transitions
- Scenic country setting
Concerns
- Severe neglect including untreated bedsores and malnutrition (mentioned by 3 reviewers)
- Lack of basic hygiene (no bathing for days, residents left in urine) (mentioned by 3 reviewers)
- Incompetent medical care and failure to monitor health conditions (mentioned by 4 reviewers)
- Rude and unhelpful administrative/admissions staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding hygiene and personal care, what specific protocols are in place to ensure residents receive consistent assistance with bathing and daily grooming?
- 2Can you walk me through your current process for monitoring skin integrity and preventing complications like pressure ulcers for residents with limited mobility?
- 3With the current staffing levels, how does your nursing team ensure that residents receive timely medical assessments and that changes in health status are communicated to families immediately?
- 4I noticed the facility is in a beautiful, scenic setting; how do you incorporate this environment into the daily activity schedule to keep residents engaged and active?
- 5What steps are being taken to improve the quality and nutritional oversight of the dining program to ensure all residents are meeting their dietary needs?
- 6When a family has concerns about their loved one's care, what is the established chain of communication to ensure those issues are addressed promptly by the administrative team?
Personalized based on this facility's data
Key Review Excerpts
“My mother had four stage four bed sores that had to be treaded by wound care specialists daily. She lost about 50 pounds and weighed only 70 pounds when she died there of starvation and malnutrition.”
“My grandfather was here for 4 months and they did not care for him properly, his small sore turned into a bed sore the size of a baseball, they didn’t feed him or give him liquids regularly, he got multiple utis, and was hospitalized twice because of their negligence.”
“Every one who cared for him was amazing! They answered every question we had and helped us with anything we needed. They took very good care of him and I’m forever thankful for the wonderful people in this facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
14
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents who got a urinary tract infection
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about Carrollton Manor resulting in 11 deficiencies, with recurring issues in medication management, resident care planning, and safety protocols. The facility has faced problems across multiple surveys spanning 2020-2025, including concerns about abuse reporting, infection control, and nutritional care. While all cited deficiencies show correction dates, the pattern of repeat violations and family complaints suggests ongoing operational challenges that warrant careful evaluation during visits.
Apr 25, 2026Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Apr 25, 2025Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 2, 2023Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 5, 2020Routine9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Carrollton Manor, Incorporated
for profit
Ownership & Management
Owners
Carrollton Manor INC
Owner · Organization
Thompson, Evelyn
Owner
Thompson, Trace
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Bhm Carrollton Opco INC
< 1 miNursing Home · Carrollton, GA
Autumn Square
< 1 miAssisted Living · Carrollton, GA
Barclay House of Carrollton Memory Care
2.6 miAssisted Living · Carrollton, GA
Barclay House of Carrollton
2.6 miAssisted Living · Carrollton, GA
Stewart House, the
4.1 miAssisted Living · Carrollton, GA
Pruittplace-Carrollton
4.5 miAssisted Living · Carrollton, GA