Carecore at Lima
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 33 Google reviews

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What this means for your family
CareCore at Lima shows success in short-term rehabilitation, but there are recurring, serious allegations regarding long-term care, specifically concerning hygiene and responsiveness. If you are considering this facility, we strongly recommend unannounced visits and asking for specific details on how they manage nighttime staffing and patient hygiene protocols.
Google Reviews
Google Reviews
33 reviews on Google“CareCore at Lima receives highly polarized feedback, with some families praising the rehabilitation therapy and admissions process, while others report severe neglect and hygiene issues. Critical concerns include reports of residents being left in soiled conditions, slow response times for basic assistance, and poor communication regarding medical emergencies. Families should be aware of the stark contrast between positive experiences in rehab and distressing reports regarding long-term nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Streamlined admissions process
- Some dedicated and attentive individual nursing staff
Concerns
- Neglect and hygiene issues (residents left in soiled conditions) (mentioned by 4 reviewers)
- Facility cleanliness and persistent unpleasant odors (mentioned by 3 reviewers)
- Slow or non-existent response to patient needs/falls (mentioned by 3 reviewers)
- Poor management and lack of staff accountability (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk us through your current process for ensuring timely responses to resident call lights and assistance requests?
- 2We understand that maintaining a clean and fresh environment is challenging in a facility this size; what is your current daily protocol for room sanitation and odor management?
- 3What specific steps is leadership taking to improve the facility's recent health inspection results and ensure consistent care standards?
- 4I’ve heard positive things about your therapy department; how do you integrate those physical and occupational therapy services into a resident's daily routine?
- 5How do you handle communication with families regarding changes in a resident's health status or any incidents involving falls or medical emergencies?
- 6Can you describe the dining experience and how you ensure that residents receive the necessary assistance with meals to maintain proper nutrition and hygiene?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team was amazing and played a big role in helping him regain his strength.”
“I was once incoherent for 3hrs laying in achair in my own stool and urine. i was freezing cold”
“The nurses would not initiate CPR. As a nurse that is your job. They have tried to cover it up, forging his signature, getting rid of evidence.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 18 complaints that triggered inspections, revealing concerning patterns in basic care quality. The facility has repeatedly struggled with food service safety and quality, pressure ulcer prevention, and medication management across multiple years. While all 93 deficiencies show correction dates, the persistent recurrence of similar issues in core care areas suggests ongoing challenges with maintaining consistent standards despite remedial efforts.
Mar 20, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Mar 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 26, 2024Routine33
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Sep 26, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 21, 2024Complaint3
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Mar 22, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal Penalties
Fine
Mar 11, 2025
$33,534
Ownership & Operations
Who Operates This Facility
Carecore at Lima
for profit
Chain Affiliation
Carecore Health
12 facilities nationwide
Chain avg rating: 2.1/5 · Rank 2 of 10
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit carecorehealth.com
Medicare data downloads
Original nursing home datasets
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