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Nursing HomeMedicaid Investigative

Canton Center for Nursing and Healing LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

321 Hospital Road, Canton, GA 30114100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 7 Google reviews

5
4
3
2
1
Canton Center for Nursing and Healing LLC Nursing Home in Canton, GA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (8 vs median 5.0)
  • High staff turnover (63%)

Below average in GA · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility is currently undergoing renovations and receives high praise for its staff's dedication to memory care. Since the available reviews are limited, we recommend scheduling an in-person tour to observe the staff-to-resident interaction firsthand and to see how the new renovations impact the living environment.

Google Reviews

Google Reviews

7 reviews on Google
Canton Center for Nursing and Healing is currently undergoing renovations and is praised by visitors for the visible dedication of its staff. While feedback is limited, reviewers highlight a positive environment and a strong commitment to memory care needs compared to other local facilities.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0CommsN/AValueN/A

Strengths

  • Visible staff dedication
  • Ongoing facility renovations
  • Effective memory care programming

Rating Trends

Tap a year to see what changed

2344.52025(4)2.32026(3)

Distribution · 7 analyzed

5
4
4
0
3
1
2
0
1
2

How They Respond to Reviews

29%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the facility is currently undergoing renovations; how do you minimize disruptions for residents during these updates?
  • 2With the memory care programming being a highlight for many, could you walk us through a typical day for a resident in that unit?
  • 3Given the current staffing levels, what specific systems do you have in place to ensure consistent, personalized attention for each resident?
  • 4I saw that you have engaged with some feedback online; how do you generally incorporate family input into your daily care operations?
  • 5Could you explain your protocol for handling medical emergencies and how you keep families informed during urgent health situations?
  • 6With recent state inspections noting areas for improvement, what specific steps is the leadership team taking to address those findings and enhance the quality of care?

Personalized based on this facility's data


Key Review Excerpts

My wife has been in memory care for the last 6 months and I must say that time has made me appreciate the job that the staff does with each resident on a daily basis.

Memory care family member · 2025★★★★★

The dedication I see from this team, week to week, from top to bottom, is exceptional. You can just see it in their faces when you walk in.

Professional visitor · 2025★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
66%
Registered nurses for medical care
Total Nursing
3.32hrs
81%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
88%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

4

measures

Worse Than Avg

9

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility42.3%
Worse than Avg
Here
42.3%
US
15.3%
GA
16.6%
Cherokee
16.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility68.8%
Worse than Avg
Here
68.8%
US
93.4%
GA
91.2%
Cherokee
93.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.7%
Worse than Avg
Here
33.7%
US
19.5%
GA
20.5%
Cherokee
22.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%
Cherokee
3.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.0%
Worse than Avg
Here
26.0%
US
14.4%
GA
15.7%
Cherokee
16.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.9%
Worse than Avg
Here
87.9%
US
95.5%
GA
95.0%
Cherokee
95.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility68.5%
Worse than Avg
Here
68.5%
US
81.8%
GA
80.4%
Cherokee
83.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.4%
Mixed vs Avgs
Here
76.4%
US
79.8%
GA
78.4%
Cherokee
72.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
GA
2.4%
Cherokee
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (6.1)
9 complaint-triggered

Families have filed multiple complaint reports, triggering 9 of 21 total deficiencies, indicating ongoing concerns about care quality, resident rights, and nursing staff adequacy. The most recurring issues involve daily care assistance, care planning, and resident rights communication. While all deficiencies show correction dates, the pattern of family complaints suggests persistent problems that required external intervention to address.

Dec 30, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Aug 22, 2025Routine
6
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Jan 5, 2024Complaint
7
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 5, 2024Routine
3
0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jun 12, 2022Routine
3
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Canton Center for Nursing and Healing LLC

Organization Type

government

Chain Affiliation

Chain Name

Empire Care Centers

Chain Size

19 facilities nationwide

Chain avg rating: 1.8/5 · Rank 9 of 18

Ownership & Management

Owners

Ensh Consulting LLC

Owner · Organization

95%

Swerdloff, Aryeh

Owner

5%

Key personnel

Donath, BarryW-2 Managing EmployeeHeller, ShlomoOfficer / DirectorEmpire Care Centers LLCManagerEnsh Consulting LLCManagerHeller, ShlomoManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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