Canton Center for Nursing and Healing LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 5.0)
- High staff turnover (63%)
Below average in GA · Below recommended RN staffing · No penalties on record
What this means for your family
This facility is currently undergoing renovations and receives high praise for its staff's dedication to memory care. Since the available reviews are limited, we recommend scheduling an in-person tour to observe the staff-to-resident interaction firsthand and to see how the new renovations impact the living environment.
Google Reviews
Google Reviews
7 reviews on Google“Canton Center for Nursing and Healing is currently undergoing renovations and is praised by visitors for the visible dedication of its staff. While feedback is limited, reviewers highlight a positive environment and a strong commitment to memory care needs compared to other local facilities.”
Quality Themes
Tap a score for detailsStrengths
- Visible staff dedication
- Ongoing facility renovations
- Effective memory care programming
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility is currently undergoing renovations; how do you minimize disruptions for residents during these updates?
- 2With the memory care programming being a highlight for many, could you walk us through a typical day for a resident in that unit?
- 3Given the current staffing levels, what specific systems do you have in place to ensure consistent, personalized attention for each resident?
- 4I saw that you have engaged with some feedback online; how do you generally incorporate family input into your daily care operations?
- 5Could you explain your protocol for handling medical emergencies and how you keep families informed during urgent health situations?
- 6With recent state inspections noting areas for improvement, what specific steps is the leadership team taking to address those findings and enhance the quality of care?
Personalized based on this facility's data
Key Review Excerpts
“My wife has been in memory care for the last 6 months and I must say that time has made me appreciate the job that the staff does with each resident on a daily basis.”
“The dedication I see from this team, week to week, from top to bottom, is exceptional. You can just see it in their faces when you walk in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports, triggering 9 of 21 total deficiencies, indicating ongoing concerns about care quality, resident rights, and nursing staff adequacy. The most recurring issues involve daily care assistance, care planning, and resident rights communication. While all deficiencies show correction dates, the pattern of family complaints suggests persistent problems that required external intervention to address.
Dec 30, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Aug 22, 2025Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jan 5, 2024Complaint7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 5, 2024Routine3
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 12, 2022Routine3
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Ownership & Operations
Who Operates This Facility
Canton Center for Nursing and Healing LLC
government
Chain Affiliation
Empire Care Centers
19 facilities nationwide
Chain avg rating: 1.8/5 · Rank 9 of 18
Ownership & Management
Owners
Ensh Consulting LLC
Owner · Organization
Swerdloff, Aryeh
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit chapterscanton.com
Medicare data downloads
Original nursing home datasets
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