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Nursing HomeMedicaid Investigative

Brighton Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1836 N. Fair Oaks Ave, North Central · Pasadena, CA 9110399 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 57 Google reviews

5
4
3
2
1

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (29 vs median 13.0)
  • High staff turnover (59%)
  • High RN turnover (58%)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility is an excellent choice for patients requiring intensive physical therapy, as the rehab team receives frequent, specific praise. However, families should closely monitor the management of personal belongings and verify that night-shift staffing is sufficient to meet your loved one's needs.

Google Reviews

Google Reviews

57 reviews on Google
Brighton Care Center is highly regarded by many for its exceptional physical therapy and rehabilitation programs, with several reviewers praising specific therapists for their dedication. However, families should be cautious regarding reports of inconsistent staffing levels, particularly during night shifts, and occasional issues with the management of personal belongings.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean8.0Activities5.0Meds9.0MemoryN/AComms4.0ValueN/A

Strengths

  • Exceptional rehabilitation and physical therapy team
  • Clean and modern-feeling facility
  • Friendly and professional front-desk staff
  • Compassionate nursing and CNA care

Concerns

  • Inconsistent night-shift staffing and slow response times (mentioned by 3 reviewers)
  • Loss or mismanagement of resident personal belongings (mentioned by 2 reviewers)
  • Lack of progress in physical therapy for some patients (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(5)'19(3)'22(6)'24(4)'26(7)

Distribution · 57 analyzed

5
40
4
4
3
0
2
2
1
11

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your physical therapy team; could you tell us more about how you tailor rehabilitation plans to ensure consistent progress for each resident?
  • 2Since we know the front desk team is so friendly, how do you ensure that communication between the nursing staff and family members stays consistent and timely?
  • 3What specific protocols do you have in place during the night shift to ensure residents receive prompt assistance whenever they need it?
  • 4How does the facility manage and track residents' personal belongings to make sure everything stays safe and organized?
  • 5Can you describe what a typical day looks like for residents in terms of social activities and community engagement?
  • 6In the event of a medical emergency during the late hours, what is the immediate process for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

George pushed me every PT session, working so hard to get me back my feet. John was very calm and clear in his directions. All the other staff has been amazing and encouraging as well.

Rehab patient · 2026★★★★★

The facility is absolutely beautiful—clean, modern, and full of natural light. It feels more like a boutique hotel than a nursing home, which made such a difference in creating a positive and calming atmosphere.

Long-term resident's family · 2025★★★★★

In the first three weeks they lost most of my mother’s clothes; I would visit to find her in rags; someone’s old clothes. They also lost her hearing aids and glasses.

Long-term resident's family · 2024☆☆☆☆
Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
4.22hrs
OK
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
69%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
19.5%
CA
13.7%
Los angeles
10.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.9%
Worse than Avg
Here
20.9%
US
14.4%
CA
10.4%
Los angeles
12.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility12.4%
Worse than Avg
Here
12.4%
US
5.3%
CA
4.1%
Los angeles
4.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.1%
Worse than Avg
Here
17.1%
US
15.3%
CA
10.5%
Los angeles
9.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.4%
Mixed vs Avgs
Here
16.4%
US
19.4%
CA
10.7%
Los angeles
9.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
79.8%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
Above state avg (15.4)
29 complaint-triggered

Families have filed numerous complaints against Brighton Care Center, with 28 complaint-triggered deficiencies out of 82 total violations across 20 surveys. The facility shows persistent problems with accident prevention and safety hazards, care planning, and medication management, with the same safety issues appearing repeatedly across multiple years. While most deficiencies have correction dates, the pattern of recurring violations and high complaint volume suggests ongoing quality concerns that warrant careful evaluation during any visit.

Apr 7, 2026Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 29, 2026Routine
21
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jan 29, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 7, 2026Complaint
1
0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Aug 12, 2025Complaint
1
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Aug 6, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brighton Care Center

Organization Type

for profit

Ownership & Management

Owners

Barrett, Robert

Owner

50%

Bautista, Cipriano

Owner

50%

Key personnel

Barrett, RobertManaging Control - Governing BodyBautista, CiprianoManaging Control - Governing BodyBarrett, RobertManagerBautista, CiprianoManagerHamor, TeresitaManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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