Cambridge Court
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
Cambridge Court is an excellent choice if you prioritize a warm, family-like atmosphere and a highly dedicated staff. However, you should specifically inquire about the current CNA staffing levels to ensure your loved one's clinical needs are met around the clock.
Google Reviews
Google Reviews
10 reviews on Google“Cambridge Court is highly regarded for its exceptionally caring, long-term staff and a clean, recently renovated environment that feels like a family. While some families have expressed concerns regarding the lack of CNAs, the facility excels in providing a routine-oriented, comfortable atmosphere with pleasant amenities like a courtyard and good meal options.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Friendly and long-tenured employees
- Good meal variety and dining routine
- Comfortable, well-sized apartments
Concerns
- Lack of CNAs (Certified Nursing Assistants)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; what are your current protocols for maintaining the apartments and common areas?
- 2Since many residents enjoy the dining routine here, could you tell us more about the meal variety and how much input residents have in the menu?
- 3With the staff being so well-regarded for their longevity and compassion, how do you ensure there is always enough CNA support available for care needs during the night shifts?
- 4How does the team handle medical emergencies or sudden changes in health status after hours?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6We noticed the staff is very responsive to feedback; how does the management team typically involve families in the care planning process?
Personalized based on this facility's data
Key Review Excerpts
“The administration and staff are very friendly and attentive. Many of the staff members have been there for years and they genuinely care about the residents.”
“The staff here is amazing, going above and beyond proving spacial attention to residents that need extra care.”
“The staff are supportive, caring, and responsive. The facility is near my sister's home, and the owner, Lauren, is compassionate and collaborative as we continue to address the various issues that arise”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 8, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 8, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 24, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 9, 2026ComplaintClean
The investigation was conducted following a complaint regarding insufficient staffing. The allegation was substantiated, as evidence showed staffing levels were inadequate on specific dates, such as February 28, 2026. Two Type B deficiencies were cited related to insufficient personnel to meet resident needs, requiring a plan of correction.
Mar 9, 2026ComplaintClean
The investigation was conducted following a complaint regarding insufficient staffing. The allegation was substantiated, as evidence showed staffing levels were inadequate on specific dates, such as February 28, 2026. Two Type B deficiencies were cited related to insufficient personnel to meet resident needs, requiring a plan of correction.
Feb 18, 2026ComplaintClean
This report details an investigation into a complaint regarding proper eviction protocol. The allegation was substantiated, finding that the facility did not follow the required 30-day notice period when refusing to accept a resident back from the hospital. This constitutes a Type A deficiency due to the immediate personal rights risk posed to the resident.
Feb 18, 2026OtherClean
This report details an investigation into a complaint regarding proper eviction protocol. The allegation was substantiated, finding that the facility did not follow the required 30-day notice period when refusing to accept a resident back from the hospital. This constitutes a Type A deficiency due to the immediate personal rights risk posed to the resident.
Jul 15, 2025InspectionClean
The facility underwent a required 1-year annual inspection conducted unannounced. The inspection covered a tour of the facility, review of resident and staff records, and completion of the full care tool. Overall, the report indicates that no deficiencies were observed during the visit.
Ownership & Operations
Who Operates This Facility
S.h.a.l. Management, INC.
LAUREN CHON
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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