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Nursing HomeMedicaid Investigative

Calhoun Crossing of Journey LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1387 Highway 41 North, Calhoun, GA 30701100 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 29 Google reviews

5
4
3
2
1
Calhoun Crossing of Journey LLC Nursing Home in Calhoun, GA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (17 vs median 5.0)

Bottom 25% in GA · Critically understaffed (RN) · Worst in JOURNEY HEALTHCARE chain · $107,867 in fines

Source: Medicare data

What this means for your family

This facility shows a significant divide in experiences; while some families report excellent therapy outcomes and empathetic care, others have raised serious concerns regarding neglect and unprofessional staff behavior. We strongly recommend conducting an unannounced visit and speaking directly with current residents' families to gauge the current quality of care.

Google Reviews

Google Reviews

29 reviews on Google
Calhoun Crossing of Journey LLC receives highly polarized feedback, with some families praising the attentive staff and effective rehab services, while others report severe neglect and unprofessional behavior. Common criticisms focus on poor food quality, inconsistent therapy delivery, and a lack of professionalism among nursing staff. Families considering this facility should be aware of these significant discrepancies in care experiences.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean5.0ActivitiesN/AMeds1.0MemoryN/AComms3.0ValueN/A

Strengths

  • Attentive and empathetic nursing staff
  • Effective physical and occupational therapy
  • Flexible visiting hours
  • Supportive community environment

Concerns

  • Neglect and poor quality of care (mentioned by 4 reviewers)
  • Poor food quality and menu inconsistency (mentioned by 3 reviewers)
  • Unprofessional staff behavior (mentioned by 2 reviewers)
  • Inconsistent or insufficient therapy sessions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(2)'21(1)'23(5)'25(5)'26(2)

Distribution · 29 analyzed

5
14
4
3
3
0
2
1
1
11

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard some wonderful things about how empathetic the nursing staff is; how do you ensure that this level of attentive care is consistent across all shifts?
  • 2With the recent updates to the facility, what specific steps are being taken to improve the medication management process and ensure accuracy?
  • 3Could you tell me more about how the facility is working to improve communication between the nursing staff and family members?
  • 4What does a typical daily menu look like, and are there any plans to bring more consistency to the dining experience?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
  • 6I've read that the physical and occupational therapy here is quite effective; how often do residents typically participate in these sessions?

Personalized based on this facility's data


Key Review Excerpts

The physical and occupational therapists and therapies have truly benefited my family member. The visiting hours are extremely flexible as well.

Long-term resident's family · 2018★★★★★

Most UNPROFESSIONAL nurses I've ever been around. Yelling in the hallways and CONSTANTLY on their phones. Someone needs to come in and CLEAN HOUSE.

Visitor · 2022★★☆☆☆

I bet she didn’t have rehab five times in twenty-one days she was there. She was only approved for 21 Days and she still couldn’t walk without any assistance because they did not do their job they got paid for.

Rehab patient's family · 2023☆☆☆☆
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.29hrs
38%
Registered nurses for medical care
Total Nursing
3.07hrs
75%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

11

measures

Mixed Results

2

measures

Similar to Avg

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility69.2%
Worse than Avg
Here
69.2%
US
12.1%
GA
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility38.5%
Worse than Avg
Here
38.5%
US
93.4%
GA
91.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility37.9%
Worse than Avg
Here
37.9%
US
15.5%
GA
20.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.4%
Worse than Avg
Here
34.4%
US
14.4%
GA
15.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
15.3%
GA
16.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.9%
Worse than Avg
Here
36.9%
US
19.5%
GA
20.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility6.3%
Worse than Avg
Here
6.3%
US
81.8%
GA
80.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility7.1%
Worse than Avg
Here
7.1%
US
79.8%
GA
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.4%
Worse than Avg
Here
3.4%
US
1.6%
GA
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
7penalties
Well below state avg (6.1)
17 complaint-triggered
$107,867 in fines

This facility has a concerning pattern with 23 deficiencies triggered by family complaints across recent surveys, indicating ongoing issues prompting external reports. The most recurring problems involve care planning and assessments, medication management, and infection control. While the facility reports correcting all identified issues, several problems persist across multiple surveys, including care planning deficiencies and safety system maintenance, suggesting potential challenges with sustained compliance and quality improvement.

Mar 29, 2026Routine
5
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Aug 28, 2024Complaint
17
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Aug 28, 2024Routine
4
0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Mar 16, 2023Routine
23
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Aug 28, 2024

$69,934

Fine

Feb 20, 2024

$4,938

Fine

Feb 12, 2024

$4,938

Fine

Jan 22, 2024

$13,674

Fine

Jan 8, 2024

$3,798

Fine

Jan 2, 2024

$3,176

Fine

Dec 11, 2023

$7,409

Ownership & Operations

Who Operates This Facility

Owner / Operator

Calhoun Crossing of Journey LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Journey Healthcare

Chain Size

34 facilities nationwide

Chain avg rating: 1.7/5 · Rank 12 of 19 (Worst)

Ownership & Management

Owners

Journey Ox of Ga LLC

Owner · Organization

3 Bees Holdings LLC

Owner (parent company) · Organization

Ajoj Holdings LLC

Owner (parent company) · Organization

Bees Family Irrevocable Trust

Owner (parent company) · Organization

Blue Ocean Trust

Owner (parent company) · Organization

Journey Ox Ga Healthcare Holdings LLC

Owner (parent company) · Organization

Shasam Family Trust

Owner (parent company) · Organization

Shasam Holdings LLC

Owner (parent company) · Organization

Mcguinness, Bernard

Owner (parent company)

Mcguinness, Bernard

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Mcguinness, BernardManaging Control - Governing BodyJourney Ox Ga Management LLCManagerBilbo, RichardManagerBrown, KimberlyManagerConrad, CameronManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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