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Nursing HomeMedicaid

Calhoun County Medical Care Facility

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1150 E Michigan Avenue, Battle Creek, MI 49014120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 14 Google reviews

5
4
3
2
1
Calhoun County Medical Care Facility Nursing Home in Battle Creek, MI — Street View
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What this means for your family

This facility is frequently praised for its cleanliness and professional rehab services, making it a potential candidate for short-term recovery. However, given the conflicting reports regarding the consistency of daily care, we strongly advise families to conduct an unscheduled visit and speak directly with current residents' families to gauge the quality of care provided on the floor.

Google Reviews

Google Reviews

14 reviews on Google
Calhoun County Medical Care Facility receives highly polarized feedback, with some families praising the professional rehab services and clean environment, while others describe the care as neglectful and inconsistent. While some long-term observers compare the facility favorably to others, critics have raised serious concerns regarding the quality of clinical care and historical management of health crises.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0Activities8.0MedsN/AMemory1.0CommsN/AValueN/A

Strengths

  • Professional and patient nursing staff
  • Clean, well-maintained facility
  • Effective rehabilitation services
  • Strong administrative and therapeutic support

Concerns

  • Inconsistent or neglectful quality of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'20(1)'22(1)'24(1)'26(1)

Distribution · 14 analyzed

5
10
4
0
3
0
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has 8 recent state violations, what specific steps are you taking to improve compliance and ensure consistent quality of care for all residents?
  • 2I noticed the facility has a lower rating for memory care; could you walk me through how your staff is trained and supported to handle the unique needs of residents with cognitive impairments?
  • 3While the nursing staff is frequently praised for being professional, some families have expressed concerns about consistency in daily care; how do you monitor and ensure that every resident receives the same high standard of attention?
  • 4With a 4/5 staffing rating, how do you ensure that staff members have enough time to provide personalized, meaningful engagement beyond just the essential medical tasks?
  • 5What does a typical day look like for a resident in terms of social activities and therapeutic support, and how do you encourage participation for those who might be more reserved?
  • 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and keeping family members informed in real-time?

Personalized based on this facility's data


Key Review Excerpts

Over the past 12 years, I have been in three other nursing facilities for various reasons and this one is the HILTON of nursing facilities.

Long-term observer/resident · 2024★★★★★

My dad had the most pleasant rehabilitation experience at this facility. They are very well organized, and very professional. It is also a very clean facility.

Rehab patient's family · 2025★★★★★

Do not let the airy hallways and shiny floors fool you. The "care" in this facility is sloppy, inconsistent, lacking in compassion, neglectful, frighteningly unprofessional.

Family member · 2025☆☆☆☆
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
4.38hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.3%
Worse than Avg
Here
36.3%
US
19.5%
MI
19.5%
Calhoun
22.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
15.3%
MI
13.1%
Calhoun
14.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.5%
Worse than Avg
Here
31.5%
US
19.4%
MI
20.2%
Calhoun
17.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
15.5%
MI
15.0%
Calhoun
16.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
MI
4.2%
Calhoun
3.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
14.4%
MI
11.2%
Calhoun
13.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.1%
Better than Avg
Here
94.1%
US
79.8%
MI
79.5%
Calhoun
74.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.4%
Better than Avg
Here
92.4%
US
81.8%
MI
83.0%
Calhoun
84.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
MI
1.2%
Calhoun
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (9.8)
1 complaint-triggered

A family complaint triggered a serious abuse/neglect deficiency in November 2024, indicating families have filed reports about resident safety concerns. The facility shows recurring issues with fire safety systems, care planning, and medication management across multiple surveys from 2022-2025. While all deficiencies appear corrected, the pattern of repeated problems in critical areas like resident protection and safety systems suggests ongoing operational challenges that families should carefully consider.

Nov 24, 2025Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 21, 2025Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Feb 27, 2024Routine
3
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Dec 8, 2022Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Calhoun County Medical Care Facility

Organization Type

government

Ownership & Management

Owners

Calhoun County Medical Care Facility

Owner · Organization

100%

County of Calhoun

Owner · Organization

Key personnel

Campbell, ByronManaging Control - Governing BodySherban, SheriiManaging Control - Governing BodySmith, TinoManaging Control - Governing BodyChung, YounhoManagerCornish, StephanieManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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