Caleo Bay Alzheimer's Special Care Center
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 26 Google reviews

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What this means for your family
Caleo Bay is an excellent choice for families seeking a high level of engagement and a warm, family-like atmosphere for dementia care. While there was a severe negative review regarding care quality in 2018, recent years show a consistent pattern of high satisfaction and professional management.
Google Reviews
Google Reviews
26 reviews on Google“Caleo Bay is highly regarded by families for its compassionate, family-like staff and its robust engagement programs, including pet therapy and music. Reviewers consistently praise the cleanliness of the facility and the quality of the food, though one extremely serious allegation of neglect was made in 2018.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging activity programs and pet therapy
- High standard of cleanliness and facility design
- Nutritious and delicious meal options
Concerns
- Allegations of resident neglect and verbal abuse
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members and details from the reviewer's text. While some responses use a professional template, they are consistently tailored to acknowledge the specific resident or family member mentioned.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to families' feedback; how does your management team stay involved in the day-to-day care of the residents?
- 2We love the idea of pet therapy and the activity programs mentioned in your reviews; could you walk us through a typical afternoon for a resident here?
- 3The facility looks incredibly clean and well-designed; what specific protocols do you have in place to maintain these high standards of cleanliness?
- 4With the specialized nature of Alzheimer's care, how does your nursing staff handle medical emergencies or sudden changes in a resident's condition during the night?
- 5We want to ensure our loved one feels safe and respected at all times; what specific training does your staff receive regarding compassionate communication and person-centered care?
- 6The meal options look delicious; could you tell us more about how the nutrition is planned and how much input residents have in their daily menus?
Personalized based on this facility's data
Key Review Excerpts
“The staff is extremely knowledgeable, friendly, welcoming, and treats the residents like family members.”
“My mother suffered a minor stroke that affected her cognition to the point where she couldn't live alone anymore. ... When I sat with Anthony and discussed the amenities, services and quarters I had a fair amout of confidence that Caleo Bay would be a much better fit. And it is.”
“The coordination of activies the have for the residents is amazing, plus the nutrition they get there n amazing food cooked by the chef!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jul 10, 2025InspectionClean
The facility underwent a required annual inspection on July 10, 2025. The inspection covered physical plant, food service, care/supervision, records, and disaster preparedness. The report explicitly states that no observable deficiencies were noted or cited per Title 22, Division 6 of the California Code of Regulations.
Jan 23, 2025ComplaintClean
The investigation report details findings from multiple allegations, including resident wandering and medication mismanagement. Two deficiencies were cited: one regarding insufficient staff supervision despite locked perimeters, and a more critical deficiency related to a resident eloping from the facility. The facility must address staffing levels and elopement protocols immediately.
Jul 24, 2024InspectionClean
The facility underwent an annual inspection and was found to have two deficiencies related to personnel record keeping. Both deficiencies concern incomplete documentation, specifically missing employee rights/criminal records and missing health screenings for staff members. The facility was given a Plan of Correction due by August 7, 2024, to address these issues.
Dec 7, 2023ComplaintClean
This report details an investigation into an allegation of staff physically abusing a resident. The investigation, which included observations, interviews, and records review, concluded that the allegation was unsubstantiated due to a lack of preponderance of evidence.
Oct 19, 2023ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 29, 2023ComplaintClean
This report details an investigation into a complaint regarding staff failing to safeguard a resident's personal items. The allegation was reviewed, and based on the facility's documentation and staff interviews, the complaint was found to be unsubstantiated.
Sep 12, 2023ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 12, 2023OtherClean
FACILITY EVALUATION REPORT
Ownership & Operations
Who Operates This Facility
Westbrook Mgmt, LLC; Laquinta Investors Lp
MARIA ARRIAGA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit sunshineretirementliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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