Buena Park Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 95 Google reviews

Watch Buena Park Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (27 vs median 13.0)
Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Low staff turnover (stable workforce) · Below chain average
What this means for your family
This facility is an excellent choice for Korean-speaking seniors due to its specialized staff and culturally tailored dining. However, if your loved one requires immediate response to call lights, you should closely monitor staffing levels, as multiple families have reported delays in care and unresponsiveness.
Google Reviews
Google Reviews
95 reviews on Google“Families with Korean-speaking needs will find this facility highly beneficial due to its specialized Korean staff, bilingual communication, and culturally appropriate meals. However, while many praise the rehab and nursing teams, there are significant, recurring reports of understaffing, delayed responses to call lights, and concerns regarding patient safety and hygiene during peak periods.”
Quality Themes
Tap a score for detailsStrengths
- Bilingual Korean-speaking staff and programs
- Compassionate rehabilitation and therapy teams
- Culturally appropriate Korean cuisine and activities
- Smooth admission and social service coordination
Concerns
- Understaffing and slow response to call lights (mentioned by 4 reviewers)
- Issues with facility cleanliness and odor (mentioned by 3 reviewers)
- Inadequate parking for visitors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 90 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since we value our Korean heritage, could you tell us more about how the Korean-speaking staff and culturally specific meals are integrated into the daily routine?
- 2How does the nursing team manage call lights and ensure that residents receive timely assistance during busy shifts?
- 3We noticed your therapy teams are highly regarded; how does the rehabilitation program specifically tailor exercises to a resident's individual needs?
- 4What specific steps are being taken to address recent facility maintenance and cleanliness standards to ensure a comfortable environment?
- 5Can you walk us through your process for medication management and how you ensure accuracy and safety for every dose?
- 6In the event of a medical emergency during the night, what is the protocol for contacting the family and coordinating with physicians?
Personalized based on this facility's data
Key Review Excerpts
“I am quite relieved and am thankful for their professionalism and sincere support towards the patients. I strongly recommend this place to others who need to provide nursing and rehabilitation for their loved ones.”
“The therapists are helpful, kind and patient. They have only been the best and nothing more.”
“I pushed the red button to call a staff to a warm water as patient request by the her bed. Several times, no one of staff responds at all. It seems ignorant to the patient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 14 complaints triggering federal investigations, indicating serious concerns from other residents' families. The most recurring problems involve care planning, medication management, and dining services. Recent inspections in 2024-2026 found repeated issues with care planning and pharmaceutical services, with some deficiencies remaining uncorrected. While most violations are eventually addressed, the pattern of complaints and recurring medication-related problems warrants careful consideration during visits.
Mar 18, 2026Routine40
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Mar 18, 2026Complaint1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jan 30, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 3, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Oct 31, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Federal Penalties
Fine
Oct 30, 2025
$8,278
Payment Denial
Oct 30, 2025
13-day denial
Ownership & Operations
Who Operates This Facility
Buena Park Nursing Center
for profit
Chain Affiliation
The Mandelbaum Family
18 facilities nationwide
Chain avg rating: 3.5/5 · Rank 13 of 15
Ownership & Management
Owners
Mandelbaum, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit buenaparknc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
West Anaheim Medical Center D/p Snf
< 1 miNursing Home · Anaheim, CA
Park Anaheim Healthcare Center
1.5 miNursing Home · Anaheim, CA
Rowntree Gardens
3.8 miNursing Home · Stanton, CA
Artesia Christian Home INC.
5.3 miNursing Home · Artesia, CA
Seal Beach Health and Rehabilitation Center
6.3 miNursing Home · Seal Beach, CA
Acacia Villas
6.4 miAssisted Living · Fullerton, CA