Buckhead Center for Nursing and Healing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 695 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 5.0)
- High staff turnover (76%)
Bottom 25% in GA · Below recommended RN staffing · Very high staff turnover · Worst in EMPIRE CARE CENTERS chain · $29,354 in fines
What this means for your family
This facility is an excellent choice for families seeking a compassionate, clean, and well-managed environment, particularly for rehab or long-term care. The administrative staff is exceptionally helpful with navigating Medicaid, which can significantly reduce family stress. You can feel confident in the clinical staff, as many specific caregivers are repeatedly singled out for their excellence.
Google Reviews
Google Reviews
695 reviews analyzed“Families considering Buckhead Center for Nursing and Healing can expect highly compassionate care, with numerous reviewers praising specific staff members for their professionalism and warmth. The facility is frequently noted for its cleanliness and the helpfulness of the administrative team regarding Medicaid and insurance. While the vast majority of feedback is exceptionally positive, one reviewer reported a significant issue regarding parking and valet services, though the facility noted this may be a mistaken identity with a nearby hotel.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Professional and helpful administrative/business office
- Strong and visible leadership
- Welcoming and friendly reception
Concerns
- Confusion regarding parking/valet services
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about the warmth of your reception team and the leadership here; how does that culture of care translate to the daily interactions between staff and residents?
- 2Since we want to ensure our loved one is always well-supported, could you explain how the nursing team manages medical emergencies or changes in health status during the night?
- 3We noticed some recent reports regarding staffing levels; what specific steps is the facility taking to ensure there is always enough attentive care available for every resident?
- 4Could you tell us more about the daily activities and social programs available to help residents stay engaged and connected with one another?
- 5We want to make sure our visits are as smooth as possible; what is the best way for us to handle parking or valet when we come to see our family member?
- 6The facility looks very well-maintained and clean; how does the housekeeping team work alongside the nursing staff to ensure a safe and hygienic environment?
Personalized based on this facility's data
Key Review Excerpts
“The care and compassion shown by the staff here truly stand out. They treat residents with dignity and kindness, creating a warm, welcoming environment. The facility is clean, well-maintained, and communication with families is great.”
“Grandma spent three weeks here for therapy. Therapy was very intense and really helped bring her home. I want to thank everyone who helped with grandmas care.”
“I was extremely impressed with the facility. The cleanliness and the professionalism of the staff. Markeith Brown is superb at what he does with my mom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed numerous complaint reports triggering the majority of deficiencies at this facility, with a concerning 2023 complaint involving protection from abuse and neglect. Primary recurring issues include basic daily care assistance, medication management, resident rights violations, and nutrition services. While all violations show correction dates, the high volume of family-initiated complaints and pattern of repeated problems across multiple care areas suggest ongoing quality concerns that warrant careful consideration.
Mar 24, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 25, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 25, 2025Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 26, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 7, 2024Complaint1
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Jul 25, 2024Routine11
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Jul 25, 2024
$10,033
Fine
Jul 20, 2023
$3,728
Fine
Jul 20, 2023
$7,796
Fine
Jul 20, 2023
$7,797
Payment Denial
Jul 20, 2023
44-day denial
Ownership & Operations
Who Operates This Facility
Buckhead Center for Nursing and Healing
for profit
Chain Affiliation
Empire Care Centers
18 facilities nationwide
Chain avg rating: 1.8/5 · Rank 17 of 18 (Worst)
Ownership & Management
Owners
Ga 2 Holdco LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
695 reviews from families & visitors
Official Website
Visit buckheadnursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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