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Nursing HomeMedicaid Investigative

Bruce Mccandless Co State Veterans Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

903 Moore Dr, Florence, CO 81226105 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 11 Google reviews

5
4
3
2
1
Bruce Mccandless Co State Veterans Nursing Home Nursing Home in Florence, CO — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (68%)
  • High RN turnover (72%)

Bottom 25% in CO · Meets national RN staffing standard · Significantly below average staffing · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly regarded for its compassionate and respectful staff, making it a strong candidate for families prioritizing a supportive environment. However, because recent reviews lack detailed feedback, we recommend scheduling an in-person tour to observe current staffing levels and resident interactions firsthand.

Google Reviews

Google Reviews

11 reviews on Google
Families consistently praise the facility for its respectful and attentive care, with multiple reviewers highlighting the dedication of the nursing and support staff. While the feedback is overwhelmingly positive regarding the quality of care and staff attitude, the lack of detailed recent feedback makes it difficult to assess current operational standards.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Respectful and compassionate care
  • Attentive nursing and support staff
  • Positive environment for long-term residents
  • Effective physical rehabilitation support

Rating Trends

Tap a year to see what changed

2345.02016(1)2.32018(3)5.02019(2)5.02020(1)5.02023(1)4.32025(3)

Distribution · 11 analyzed

5
8
4
0
3
1
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassionate and respectful care provided here; how do you ensure that this level of personal attention is maintained for every resident?
  • 2Since some residents have had such positive experiences with your physical rehabilitation support, could you tell us more about how the therapy team works with long-term residents?
  • 3With the recent health inspection findings, what specific steps is the facility taking right now to improve nursing oversight and care standards?
  • 4How does the facility manage staffing levels during overnight shifts to ensure that medical needs are addressed immediately if an emergency arises?
  • 5What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
  • 6Could you walk us through the process of how the nursing staff monitors and responds to sudden changes in a resident's health or medication needs?

Personalized based on this facility's data


Key Review Excerpts

Our father was treated with the upmost care and respect a family could ever hope and pray for. From the kitchen employees, to the CNA, R.N, and doctors.

Long-term resident's family · 2023★★★★★

The staff here have been superlatively WONDERFUL, OUTSTANDINGLY, CHEERFULLY, Super positive, while pulling double shifts and extra duties.

Resident · 2020★★★★★

My grandfather stayed here for about a year, for physical rehab after surgery. He liked it there, and loved the staff.

Rehab patient's family · 2019★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.64hrs
OK
Registered nurses for medical care
Total Nursing
3.46hrs
84%
All nurses + aides combined
Staff Turnover
74%
Lower is better (< 30% = good)
RN Turnover
78%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility25.5%
Worse than Avg
Here
25.5%
US
14.4%
CO
13.8%
Fremont
15.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility82.5%
Worse than Avg
Here
82.5%
US
93.4%
CO
93.6%
Fremont
89.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
12.1%
CO
8.5%
Fremont
3.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.2%
Worse than Avg
Here
27.2%
US
19.4%
CO
21.7%
Fremont
21.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.3%
Mixed vs Avgs
Here
22.3%
US
15.5%
CO
20.0%
Fremont
29.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.4%
Mixed vs Avgs
Here
16.4%
US
19.5%
CO
11.3%
Fremont
13.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility55.1%
Worse than Avg
Here
55.1%
US
81.8%
CO
76.3%
Fremont
68.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Fremont
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (8.8)
1 complaint-triggered

This facility has concerning recent issues including a serious complaint-triggered deficiency about protecting residents from abuse and neglect that remains uncorrected as of January 2026. The main recurring problem areas are resident safety and accident prevention, medication management, and building safety compliance. While most older deficiencies from 2020 and 2024 were corrected, several current issues from the most recent survey lack correction plans, including infection control and respiratory care problems, raising red flags about current care quality.

Jan 29, 2026Routine
4
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 29, 2026Complaint
1
0600Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 6, 2024Routine
9
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Feb 27, 2020Routine
25
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0261Potential for harm · PatternCorrected

Egress Deficiencies

Have properly spaced exits within rooms.

0331Potential for harm · PatternCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0231Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide large enough exits.

0233Potential for harm · IsolatedCorrected

Egress Deficiencies

Install resident room doors of proper design and width.

0241Potential for harm · IsolatedCorrected

Egress Deficiencies

Have correct number of accessible exits for each story.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Federal Penalties

Fine

Jan 29, 2026

$81,520

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bruce Mccandless Co State Veterans Nursing Home

Organization Type

government

Ownership & Management

Owners

State of Colorado

Owner · Organization

100%

Key personnel

Moore, BarbaraOfficer / DirectorCowan, JesseManagerHsu, CarrieManagerMoore, BarbaraManagerCowan, JesseAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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