Broward Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy programs. Still worth an in-person visit.
based on 124 Google reviews

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What this means for your family
While the facility has received praise for its therapy department and recent management improvements, the recurring reports of neglect and slow response times are significant red flags. If you choose this facility, ensure you have a plan for frequent, unannounced visits to monitor your loved one's hygiene and medical care, and document all communication with staff.
Google Reviews
Google Reviews
124 reviews on Google“Broward Nursing & Rehabilitation Center receives highly polarized feedback, with some families praising the attentive staff and effective rehab programs, while others report severe neglect, hygiene failures, and poor communication. While recent positive reviews highlight improvements under new management, a consistent pattern of critical complaints regarding patient neglect, slow response times, and inadequate medical oversight persists. Families should exercise extreme caution and conduct thorough, in-person monitoring if considering this facility.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Friendly and welcoming front office staff
- Recent facility updates and room refurbishments
- Helpful administrative and admissions team
Concerns
- Neglect of basic hygiene and toileting needs (mentioned by 14 reviewers)
- Slow or non-existent response to call buttons (mentioned by 8 reviewers)
- Poor communication regarding medical status and medication management (mentioned by 7 reviewers)
- Understaffing leading to unprofessional or rude behavior (mentioned by 6 reviewers)
- Facility cleanliness and presence of pests (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent refurbishments to the rooms, what specific protocols are in place to ensure that daily hygiene and room cleanliness are consistently maintained for every resident?
- 2Could you walk me through your current process for responding to call buttons, and how do you ensure that residents receive timely assistance when they need it most?
- 3With your high CMS staffing rating, how do you ensure that staff members are consistently available to provide attentive, compassionate care during peak hours?
- 4How does your nursing team coordinate with families regarding updates on medical status and changes in medication management to ensure we are always kept in the loop?
- 5I noticed your team engages with online feedback; how do you use that input to improve the daily experience and quality of life for your residents?
- 6Could you tell me more about the daily activities and social programs available, and how you encourage residents to participate and stay active?
Personalized based on this facility's data
Key Review Excerpts
“My father was admitted for rehabilitation and, after a few months, was left waiting for assistance for long periods, and his requests for help were frequently dismissed.”
“The rehab team worked diligently to get her moving again, and I could see real progress throughout her stay. The staff was wonderful—always polite, attentive, and generous with their time.”
“I arrived to find her calling out for help - no one was responding - they had already put her in a diaper so they could leave her alone. No working phone or call button.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring issues across all three surveys, with nutrition and dietary services, respiratory care, and fire safety being the most persistent problem areas. Deficiencies have repeated across multiple years, including inadequate food and fluid provision, respiratory care lapses, and fire safety maintenance issues. One family filed a complaint about medication errors in 2023, indicating ongoing concerns about pharmacy services. While the facility corrects violations when cited, the recurring nature of similar deficiencies suggests systemic challenges that families should carefully consider.
Feb 13, 2025Routine5
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Oct 26, 2023Routine7
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 26, 2023Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 30, 2022Routine8
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Broward Nursing & Rehabilitation Center
for profit
Chain Affiliation
Millennium Health Systems
4 facilities nationwide
Chain avg rating: 4.2/5 · Rank 3 of 5 (Best)
Ownership & Management
Owners
2012 Lipschutz Family Trust
Owner · Organization
Millennium Consolidated, LLC
Owner · Organization
Nonmarital Trust Under the Howard Lipschutz Revocable Trust 5/21/15
Owner · Organization
Rodgers, Jody
Owner
Barton D Weisman Trust Fbo Andrew Weisman
Owner (parent company) · Organization
Barton D Weisman Trust Fbo Marcia Langley
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
124 reviews from families & visitors
Official Website
Visit broward-rehab.com
Medicare data downloads
Original nursing home datasets
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