Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.
based on 107 Google reviews
Email Brookside Care Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Brookside Care Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean, well-maintained facility and effective rehab therapy programs. Review the component ratings and current source records before deciding.
Brookside Care Center receives polarized feedback, with many reviewers praising the facility's cleanliness and the quality of its rehab therapy programs. However, significant concerns exist regarding inconsistent nursing care, medication errors, and perceived understaffing that impacts resident safety and responsiveness.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My father was at Brookside for rehabilitation after heart surgery. His nurse gave him insulin by mistake. My Dad is not a diabetic.”
“Before they let my grandmother who had Alzheimer's walk right out the front and on to the road. Luckily one of my family members was driving and noticed her.”
“My wife has been here a week recovering from a broken hip. Nice modern facility, well staffed worth a good rehab program.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who got a urinary tract infection
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed seven complaint reports triggering federal investigations, with recent concerns about medication errors, wound care, and reporting of abuse or neglect incidents. The facility shows recurring issues with wound care management, electrical safety, and fire safety systems across multiple surveys. While all deficiencies have been corrected according to facility reports, the pattern of complaints suggests ongoing care quality concerns that warrant careful consideration during your visit.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
Jul 11, 2025
$23,000
Fine
Jan 31, 2025
$21,970
Payment Denial
Jan 31, 2025
20-day denial
Brookside Care Center
for profit
Owners
Kenosha County Div of Public Health
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
107 reviews from families & visitors
Official Website
Visit kenoshacounty.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Willowbrook Assisted Living
< 1 miAssisted Living · Kenosha, WI
Avina of Kenosha
< 1 miNursing Home · Kenosha, WI
Kenosha Senior Living
< 1 miAssisted Living · Kenosha, WI
Linden Home
< 1 miAssisted Living · Kenosha, WI
Ravenswood
< 1 miAssisted Living · Kenosha, WI
Time to Treasure Cbrf
1.1 miAssisted Living · Kenosha, WI