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Nursing HomeMedicaid Investigative

Avina of Kenosha

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3100 Washington Rd., Kenosha, WI 53144153 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 83 Google reviews

5
4
3
2
1
Avina of Kenosha Nursing Home in Kenosha, WI — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 7)

Below average in WI · Below recommended RN staffing · Below chain average · $33,989 in fines

Source: Medicare data

What this means for your family

While the rehabilitation department is frequently cited as a strength, the facility faces severe and consistent reports of understaffing and neglect. Families should exercise extreme caution and perform unannounced visits to observe actual care levels, specifically checking on call-light response times and the cleanliness of resident rooms.

Google Reviews

Google Reviews

83 reviews on Google
Avina of Kenosha receives highly polarized feedback, with many families reporting severe neglect, chronic understaffing, and poor facility conditions. While some reviewers praise the rehab department and specific staff members, a significant number of families describe dangerous lapses in care, including unaddressed medical needs, poor hygiene, and unresponsive communication. Potential families should be aware that the facility's reputation is heavily impacted by concerns regarding resident safety and basic quality of life.

Quality Themes

Tap a score for details
Food1.0Staff4.0Clean2.0ActivitiesN/AMeds2.0MemoryN/AComms2.0Value1.0

Strengths

  • Effective rehabilitation therapy department
  • Select attentive and compassionate nursing staff
  • Professional and helpful social services leadership

Concerns

  • Chronic understaffing leading to delayed response times (mentioned by 12 reviewers)
  • Poor food quality, temperature, and portion sizes (mentioned by 9 reviewers)
  • Unsanitary facility conditions and poor room maintenance (mentioned by 7 reviewers)
  • Lack of communication and responsiveness from management (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'19(2)'21(6)'23(7)'25(11)'26(12)

Distribution · 87 analyzed

5
45
4
3
3
1
2
3
1
35
22 reviews posted between Jan 15, 2024Jan 18, 2024 · 22 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the current staffing levels, what is the facility's protocol for ensuring timely responses to resident call lights, especially during evening and weekend shifts?
  • 2I noticed some feedback regarding meal quality and temperature; could you walk me through the process for how resident dietary preferences and food service standards are monitored and improved?
  • 3With 12 recent state violations noted, what specific steps is the leadership team currently taking to improve facility maintenance and overall cleanliness for the residents?
  • 4I see that your team occasionally responds to online feedback; how does that communication loop help you address specific concerns raised by families about daily care?
  • 5Since the rehabilitation department is a noted strength here, how do you ensure that same level of professional attention carries over into the daily nursing and medication management for long-term residents?
  • 6What does a typical day look like for residents in terms of social engagement and activities, and how do you ensure these programs remain consistent despite staffing fluctuations?

Personalized based on this facility's data


Key Review Excerpts

Rehab is really good. The rest has a lot to be desired. The food looked terrible and it was terrible. Furthermore, short staffing and complacency are a huge problem.

Rehab patient's family · 2024☆☆☆☆

The CNA’s & nurses are awesome. They take care of their patients with respect & give everyone great care. Therapy staff are terrific. The food leaves something to be desired!!

Long-term resident's family · 2018★★☆☆☆

Casey takes the time to make sure that upon discharge the residents receive the necessary services to have a safe discharge home. She truly cares about her residents!

Rehab patient's family · 2025★★★★★
Source: 83 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.82hrs
OK
Registered nurses for medical care
Total Nursing
3.45hrs
84%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
95.5%
WI
95.0%
Kenosha
76.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
14.4%
WI
16.7%
Kenosha
10.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
93.4%
WI
95.6%
Kenosha
87.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.4%
WI
15.9%
Kenosha
18.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.1%
Better than Avg
Here
16.1%
US
19.4%
WI
25.0%
Kenosha
16.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.9%
Mixed vs Avgs
Here
8.9%
US
12.1%
WI
5.2%
Kenosha
15.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.3%
Better than Avg
Here
92.3%
US
79.7%
WI
82.2%
Kenosha
62.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
81.8%
WI
86.6%
Kenosha
69.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Kenosha
0.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Above state avg (9.8)
21 complaint-triggered
$33,989 in fines

This facility shows concerning patterns with 86 deficiencies across multiple surveys, including frequent family complaints that triggered 21 violations. The most recurring problems involve medication management, accident prevention, and food safety issues. Several deficiency types repeat across multiple surveys, suggesting ongoing challenges with correcting problems. Families should carefully consider these persistent quality concerns, particularly given the substantial number of complaint-driven investigations.

Jan 14, 2026Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Sep 3, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 24, 2025Routine
18
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0233Potential for harm · IsolatedCorrected

Egress Deficiencies

Install resident room doors of proper design and width.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

May 10, 2025Complaint
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Jan 7, 2025Complaint
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 24, 2024Complaint
3
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Federal Penalties

Fine

Apr 29, 2024

$33,989

Payment Denial

Apr 29, 2024

5-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Avina of Kenosha

Organization Type

for profit

Chain Affiliation

Chain Name

Avina Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 2.8/5 · Rank 5 of 8

Ownership & Management

Owners

Brandman, Akiva

Owner

10%

Brandman, Yaakov

Owner

10%

Rebel, Igor

Owner

20%

Topper, Cecilia

Owner

16%

Key personnel

Brandman, JosephManagerTopper, AaronManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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