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Nursing HomeMedicaid

Brooklyn Ctr for Rehab and Residential Health Care

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

170 Buffalo Avenue, Bedford-Stuyvesant · Brooklyn, NY 11213281 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 197 Google reviews

5
4
3
2
1
Brooklyn Ctr for Rehab and Residential Health Care Nursing Home in Brooklyn, NY — Street View
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What this means for your family

This facility is highly regarded for its physical and occupational therapy programs, which have helped many residents regain mobility. However, families should be aware of recurring reports regarding poor communication and difficulty reaching nursing staff. We recommend visiting in person during off-hours to observe the responsiveness of the staff firsthand before making a decision.

Google Reviews

Google Reviews

197 reviews on Google
Brooklyn Center for Rehabilitation and Residential Health Care receives highly polarized feedback, with many reviewers praising the physical and occupational therapy teams for their professionalism and effectiveness. However, a significant number of families report serious concerns regarding communication, slow response times, and inconsistent nursing care, particularly during off-hours or weekends. Families should carefully weigh the strong rehab outcomes against these reports of administrative and nursing challenges.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean8.0Activities7.0Meds3.0Memory6.0Comms2.0ValueN/A

Strengths

  • Highly effective and professional rehab therapy team
  • Clean and well-maintained facility environment
  • Friendly and attentive staff on specific units
  • Strong support for patient discharge planning

Concerns

  • Difficulty reaching staff or nurses by phone (mentioned by 7 reviewers)
  • Rude or unhelpful front desk and security staff (mentioned by 6 reviewers)
  • Inconsistent medication administration and nursing responsiveness (mentioned by 5 reviewers)
  • Understaffing, especially during nights and weekends (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(6)'20(4)'22(10)'24(48)'26(28)

Distribution · 268 analyzed

5
158
4
34
3
6
2
10
1
60
32 reviews posted between Mar 13, 2025Mar 14, 2025 · average 3.8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's focus on rehabilitation, what specific protocols are in place to ensure consistent medication administration and nursing follow-up for residents after their therapy sessions?
  • 2I understand that communication is a priority; what is the most reliable way for family members to reach the nursing team directly if we have urgent questions about our loved one's care?
  • 3Since staffing levels can fluctuate, what steps does the facility take to ensure that residents receive the same level of attentive care during night and weekend shifts?
  • 4How does the facility ensure that the front desk and administrative team provide a welcoming and helpful experience for families visiting their loved ones?
  • 5What kind of daily activities or social programs are available for residents to help them stay engaged and connected with others outside of their scheduled therapy?
  • 6In the event of a medical emergency, what is the specific protocol for notifying family members, and how quickly can we expect an update from the medical staff?

Personalized based on this facility's data


Key Review Excerpts

Nath my physical therapist is professional, truly attentive explained each exercise clearly to get improvements in strength, mobility and confidence.

Rehab patient · 2026★★★★★

My mother previously stayed at another facility, but here, the staff is very attentive to her needs. While the place could use some updates, the warmth and friendliness of the staff stand out.

Long-term resident's family · 2025★★★★

STAFFS ARE HORRIBLE, THEY IGNORED HIM WHEN HE ASKED FOR HIS PAIN MEDICATIONS. ALSO, HE HAD AN APPOINTMENT TO SEE THE DOCTOR. STAFF REMOVED HIM FROM HIS BED AND MADE HIM FALL.

Long-term resident's family · 2023☆☆☆☆
Source: 197 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
52%
Registered nurses for medical care
Total Nursing
3.68hrs
90%
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
47%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility76.7%
Worse than Avg
Here
76.7%
US
12.1%
NY
18.9%
Kings
27.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
19.5%
NY
13.3%
Kings
8.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
93.4%
NY
91.3%
Kings
90.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.4%
Better than Avg
Here
10.4%
US
15.3%
NY
13.8%
Kings
13.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.7%
Worse than Avg
Here
90.7%
US
95.5%
NY
95.3%
Kings
93.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.2%
Mixed vs Avgs
Here
11.2%
US
15.5%
NY
13.8%
Kings
8.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
81.8%
NY
77.0%
Kings
74.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.8%
Better than Avg
Here
86.8%
US
79.8%
NY
78.8%
Kings
75.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
NY
1.2%
Kings
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Near state avg (7.6)
13 complaint-triggered
$9,110 in fines

This facility has concerning patterns with 13 complaint-triggered deficiencies, indicating families have filed reports about care issues. The most recurring problems involve quality of care and safety (including accident hazards and inadequate treatment), medication management, and care planning deficiencies. Issues persist across multiple surveys from 2021-2025, with recent complaints in 2025 about safety hazards and abuse reporting, suggesting ongoing operational challenges that families should carefully consider.

Dec 8, 2025Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Dec 8, 2025Routine
3
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

Nov 4, 2025Complaint
5
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Nov 2, 2023Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Nov 2, 2023Complaint
7
0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 29, 2021Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0574Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0577Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Nov 4, 2025

$9,110

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brooklyn Ctr for Rehab and Residential Health Care

Organization Type

for profit

Chain Affiliation

Chain Name

Centers Health Care

Chain Size

37 facilities nationwide

Chain avg rating: 2.2/5 · Rank 24 of 35 (Worst)

Ownership & Management

Owners

Rozenberg, Kenneth

Owner

95%

Key personnel

Goldman, NathanManaging Control - Governing BodyHendrix, HeidiManaging Control - Governing BodyLantzitsky, AharonManaging Control - Governing BodyBalin, YonatanManagerLati, ZevManager
Source: Medicare provider data

Contact

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References & Resources

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