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Nursing HomeMedicaid

Brookhaven Health Care Facility L L C

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

801 Gazzola Blvd, East Patchogue, NY 11772160 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 314 Google reviews

5
4
3
2
1
Brookhaven Health Care Facility L L C Nursing Home in East Patchogue, NY — Street View
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What this means for your family

Brookhaven is highly regarded for its rehabilitation outcomes and vibrant social atmosphere, making it an excellent choice for short-term recovery. However, because recent reviews have raised concerns about aide responsiveness and daily care consistency, we recommend asking specifically about current staffing ratios on your loved one's unit and how they handle call-button response times.

Google Reviews

Google Reviews

314 reviews on Google
Brookhaven Health Care Facility receives overwhelming praise for its active social calendar, community events, and dedicated rehabilitation team. While many families report excellent experiences with nursing and therapy, a small number of recent reviews highlight concerns regarding inconsistent aide responsiveness and delays in basic daily care tasks.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities10.0Meds5.0MemoryN/AComms8.0ValueN/A

Strengths

  • Engaging activities and community events
  • Highly effective physical and occupational therapy
  • Warm, compassionate nursing staff
  • Clean and well-maintained facility

Concerns

  • Slow response times to call buttons (mentioned by 2 reviewers)
  • Inconsistent assistance with daily hygiene and turning schedules (mentioned by 2 reviewers)
  • Inconsistent medication administration timing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02025(118)4.72026(49)

Distribution · 167 analyzed

5
160
4
3
3
0
2
2
1
2
33 reviews posted between Jun 26, 2025Jul 4, 2025 · 33 were 5-star
26 reviews posted between Oct 21, 2025Oct 31, 2025 · 26 were 5-star
23 reviews posted between Jun 30, 2025Jul 4, 2025 · 23 were 5-star

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It's wonderful to see how much the management engages with the community through reviews; how do you typically incorporate family feedback into your daily operations?
  • 2We've heard great things about the energy of your community events; could you tell us more about the types of activities planned for the residents each week?
  • 3The physical and occupational therapy programs here seem very highly regarded; how do you coordinate therapy sessions with a resident's daily routine?
  • 4How do you ensure that call buttons are answered promptly, especially during busy shift changes or overnight hours?
  • 5What specific protocols are in place to ensure that medication administration and daily hygiene assistance remain consistent for every resident?
  • 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with outside doctors?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff truly went above and beyond every single day. They were attentive, kind, and incredibly responsive to her needs. No request ever felt like a burden to them.

Long-term resident's family · 2026★★★★★

My mother was in this facility for rehabilitation, she was able to fully recover and go home. We are so thankful for all the nurses and staff that helped with her recovery

Rehab patient's family · 2025★★★★★

I am aware of at least 3 instances where my mother has been left on a bed pan for 2 hours after using it!

Long-term resident's family · 2026★★☆☆☆
Source: 314 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
3.90hrs
95%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
41%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NY
18.9%
Suffolk
32.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.4%
Better than Avg
Here
6.4%
US
19.4%
NY
20.2%
Suffolk
16.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NY
91.3%
Suffolk
92.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
19.5%
NY
13.3%
Suffolk
16.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.0%
Worse than Avg
Here
21.0%
US
15.4%
NY
13.8%
Suffolk
13.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NY
95.3%
Suffolk
93.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.9%
Better than Avg
Here
99.9%
US
81.8%
NY
77.0%
Suffolk
82.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
79.7%
NY
78.8%
Suffolk
84.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
NY
1.2%
Suffolk
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (7.6)
2 complaint-triggered
$7,901 in fines

This facility has recurring deficiencies in medication management, with drug self-administration issues appearing in both 2021 and 2024 surveys, and medication errors noted in 2021. Other problem areas include respiratory care and care planning, with respiratory care deficiencies appearing in both 2023 and 2024. Families filed complaints that led to citations for safety hazards and improper discharge procedures, though all deficiencies have been corrected with dates provided by the facility.

Nov 26, 2024Routine
5
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 23, 2023Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Aug 23, 2023Routine
5
0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Aug 30, 2021Routine
5
0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Federal Penalties

Fine

Aug 23, 2023

$7,901

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brookhaven Health Care Facility L L C

Organization Type

for profit

Chain Affiliation

Chain Name

The Mcguire Group

Chain Size

6 facilities nationwide

Chain avg rating: 4.2/5 · Rank 5 of 6

Ownership & Management

Owners

Vestra Spv1 LLC

Owner · Organization

50%

Vestra Spv2 LLC

Owner · Organization

50%

Farbenblum, Edward

Owner (parent company)

Lieberman, Orly

Owner (parent company)

Key personnel

Grigg, SusanOfficer / DirectorPhan, TomOfficer / DirectorRosso, RalphOfficer / DirectorFarbenblum, EdwardManagerGrigg, SusanManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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