Brookdale Windsor
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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What this means for your family
This facility is an excellent choice for seniors seeking a clean, beautiful, and highly attentive care environment with great dining options. However, if your loved one requires advanced dementia support, you should specifically inquire about their protocols for managing escalating behavioral needs, as one family reported a lack of support during such a transition.
Google Reviews
Google Reviews
11 reviews on Google“Families can expect a clean, beautiful, and safe environment with a staff that is widely praised for being loving, attentive, and professional. While the dining and activities are generally well-regarded, some reviewers noted a desire for more budget for off-site excursions and a lack of compassion during difficult transitions regarding dementia care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- High-quality dining with good variety
- Safe and beautiful living environment
Concerns
- Lack of support/communication during dementia transitions
- Limited budget for off-site activities and transportation
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It’s wonderful to see how clean and well-maintained the facility is; how do you ensure the dining experience stays high-quality and varied for the residents every day?
- 2We want to make sure we stay closely connected to the care team; what is your process for keeping families updated on any changes in a resident's daily needs or health?
- 3As we look toward the future, how does the care plan evolve if a resident begins to require more specialized support or memory care services?
- 4What kind of variety can we expect in the weekly activity calendar, and are there opportunities for residents to participate in outings or community events?
- 5In the event of a medical emergency after hours, what is the specific protocol for notifying both the medical staff and our family?
- 6I noticed you are very active in maintaining the beautiful grounds here; how does the staff incorporate the outdoor spaces into the residents' daily routines?
Personalized based on this facility's data
Key Review Excerpts
“The staff was so loving, caring, helpful, and attentive to her. The food was great. Good variety of choices. She loved the desserts.”
“The food is very good—seriously! I've been pleased with every meal I've had with my uncle there; fresh vegetables properly cooked and good seasoning.”
“My mother began showing signs of dementia, which was unmanageable at this assisted living facility. I understand that. While attempting to get a diagnosis for my mother so we could get more appropriate placement, I received an insistent phone call to come pick her up or come sit with her. No discussion. No compassion.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 8, 2026InspectionClean
FACILITY EVALUATION REPORT
Jul 30, 2025OtherClean
The complaint investigation substantiated allegations of unlawful eviction regarding a resident (R1). The primary deficiency cited is the failure to protect the resident from involuntary transfers or evictions, as the resident was denied return to the facility following a hospital visit. Immediate corrective action is required to ensure compliance with resident rights.
Jul 30, 2025ComplaintClean
The complaint investigation substantiated allegations of unlawful eviction regarding a resident (R1). The primary deficiency cited is the failure to protect the resident from involuntary transfers or evictions, as the resident was denied return to the facility following a hospital visit. Immediate corrective action is required to ensure compliance with resident rights.
May 30, 2025ComplaintClean
This report details a complaint investigation regarding medication dispensing for a resident. The allegation was reviewed, and the investigation concluded that there was not a preponderance of evidence to prove the alleged violation occurred, resulting in the allegation being deemed Unsubstantiated.
May 30, 2025ComplaintClean
This report details a complaint investigation regarding medication dispensing for a resident. The allegation was reviewed, and the investigation concluded that there was not a preponderance of evidence to prove the alleged violation occurred, resulting in the allegation being deemed Unsubstantiated.
Apr 9, 2025InspectionClean
The facility underwent a 1-Year Required inspection and was found to be clean, orderly, and well-maintained. The report indicates that no deficiencies were cited during this visit, and the facility was compliant with observed standards.
Nov 1, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 20, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Blc Chancellor-Windsor INC Gp Blc Chancelor-Win Lp
KINNEY, JEANNETTE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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