Brookdale Stanwood
Limited public data on Brookdale Stanwood. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 24 Google reviews
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What this means for your family
While the facility offers a warm environment and engaging activities, the recent reports of neglect and staffing shortages are concerning. We strongly recommend that you conduct an unannounced visit during a weekend or evening to observe staffing levels firsthand and ask management specifically how they handle residents who require in-room care.
Google Reviews
Google Reviews
24 reviews on Google“Brookdale Stanwood receives highly polarized feedback, with recent reviews highlighting a stark contrast between a welcoming, home-like atmosphere and severe failures in basic care. While many praise the staff's kindness and the community's environment, multiple families report critical issues regarding understaffing, poor food quality, and a lack of responsiveness to residents' medical needs. Families considering this facility should be aware of these significant inconsistencies in care delivery.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming physical environment
- Engaging activities program
- Friendly and compassionate frontline staff
- Knowledgeable and helpful admissions team
Concerns
- Inadequate staffing levels leading to poor care (mentioned by 4 reviewers)
- Poor food quality and dining service (mentioned by 3 reviewers)
- Lack of responsiveness to medical or daily living needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve the day-to-day experience here?
- 2With 80 residents in the community, how do you ensure that each individual receives consistent, personalized attention throughout the day and night?
- 3I’ve heard great things about your activities program—could you walk me through what a typical week of social engagement looks like for residents?
- 4Dining is such a big part of daily life; what steps are you currently taking to enhance the quality of the meals and the overall service in the dining room?
- 5How does your nursing and care staff coordinate with outside providers to ensure medical needs are met promptly, especially when a resident requires extra support?
- 6Given that you offer assisted living, how do you manage staffing transitions to ensure that residents always have reliable support for their daily living needs?
Personalized based on this facility's data
Key Review Excerpts
“Brookdale is not a place for anyone who needs assistance beyond meals in the dining room. My mother was unable to leave her room for 3 days. She called for meal delivery to her room. The meals were delivered and stacked on the table, left untouched, for 3 days.”
“The food is absolute garbage, equal to or worse than hospital food- "fresh" fruit is a cup of canned fruit, grilled cheese is cheap fake cheese on cheap white bread, everything highly processed and unhealthy.”
“The staff truly care about the residents and go out of their way to create a warm, supportive environment. Communication is excellent, and it’s clear that the people working there take pride in what they do.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 14, 2026Fire
Original inspection on 2025-11-17 resulted in Disapproved status; follow-up inspection on 2026-01-14 confirmed all violations were corrected.
Combustible storage found within the elevator equipment room.
Combustible storage found under the stairs on the 1st floor stairwell near 161.
Light cover missing in the stairwell near 253, exposing electrical wiring.
Spliced wire found not in a junction box for the overhead light in the janitor closet near 207.
Extension cord used as permanent wiring in the kitchen.
Resident room 316 fire door blocked open with a rock.
Facility unable to provide documentation for annual sprinkler inspection and 3-year dry system full flow trip test.
Facility unable to provide documentation for annual fire alarm system testing.
Dec 15, 2025Inspection
This letter also references Compliance Determination 65718 with a completion date of 10/28/2025.
Oct 31, 2025Enforcement$400.00Report
Civil fines totaling $400.00 were imposed for these uncorrected deficiencies previously cited on July 15, 2025.
The licensee failed to ensure one staff member completed First Aid training.
The licensee failed to ensure two staff members were screened for tuberculosis (TB) within three days of hire.
May 14, 2025Investigation
Follow-up inspection on 07/07/2025 found no deficiencies. Initial complaint investigation (169027) identified medication documentation failures.
Staff failed to document medication administration for 4 of 4 residents, leaving blanks on Medication Administration Records (MAR) and failing to verify if medications were given.
May 12, 2025Investigation
There is also a follow-up letter dated 07/07/2025 stating no deficiencies were found during a 07/07/2025 follow-up inspection.
The facility failed to report to the Complaint Resolution Unit and law enforcement when there was reasonable cause to believe a resident had been subjected to abuse (injuries of unknown origin).
Nov 29, 2023Fire13Report
Inspection dated 10/09/2023 resulted in a 'Disapproved' status. A subsequent verification on 11/29/2023 confirmed all previous violations were corrected and the facility status was changed to 'Approved'.
Combustible material stored against portable electric heater in the kitchen office.
Fire drill records from 2/2023, 5/2023, and 9/2023 missing list of participating employees.
Multi-plug adapter without overcurrent protection in use in the Maintenance Office.
Extension cords utilized as permanent wiring in the kitchen, room 316, and puzzle area near room 303.
Facility unable to provide documentation for annual fire resistance rated construction material inspection.
Resident room #316 fire door blocked open by a shell.
Sagging sprinkler head in the storage room near 311.
Monthly maintenance for two kitchen fire extinguishers not completed.
Multiple fire alarm system issues: smoke detectors near 258/257 installed too close to air supply, missing locking devices on breakers, hanging smoke detector near 207, and panel in trouble status.
Table and chairs blocking the emergency exit in the dining room.
Exit sign near 253 not illuminated on normal power.
Facility unable to provide documentation for annual servicing of emergency generator.
Oxygen cylinder in room #210 not secured.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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