Public Google reviewers rate this highly and often mention compassionate and professional staff. Schedule a visit to confirm the fit.
based on 25 Google reviews
Email Brookdale Lenoir to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Brookdale Lenoir highly. Reviewers highlight: compassionate and professional staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Brookdale Lenoir can expect a highly praised staff, with many reviewers specifically highlighting the kindness, professionalism, and supportiveness of the sales and care teams. The facility is frequently described as a beautiful, clean, and welcoming environment that feels like a 'home away from home.' However, some past experiences have noted concerns regarding communication gaps between care coordinators and medication technicians, as well as occasional issues with cleanliness in common areas.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The level of personalized care and attention to detail at Brookdale is simply unparalleled in the senior living industry. Their person-centered approach means that every care plan is tailored specifically to individual needs and preferences”
“If you want superb service, see Nathan! This young man is outstanding! He’s knowledgeable and literally “held my hand” through the entire enrollment process.”
“My dad has Parkenson's and Dementia and the move to Brookdale has allowed them to stay together while he is receiving complete care from Brookdale.”
Source: NC Division of Health Service Regulation
The facility failed to maintain a hazard-free environment due to several unsecured oxygen tanks. Specifically, six 36-inch tall tanks were found scattered around a resident's room, and one 48-inch tall tank was left unsecured in a vestibule. These unsecured tanks posed a potential obstruction and safety hazard within the resident living areas.
The facility failed to ensure that 4 out of 5 sampled residents were tested for Tuberculosis (TB) disease upon admission. Specifically, documentation was missing to confirm TB testing for certain residents, and in one instance, a required second-step skin test was not completed or documented.
The facility failed to ensure that 4 out of 5 sampled residents were tested for Tuberculosis (TB) disease upon admission. Specifically, for Resident #1, there was no documentation of a completed TB test or an attestation confirming the absence of TB following a hospital chest x-ray.
The facility failed to ensure physician's orders were implemented for a resident, specifically regarding an order for a urinalysis with culture and sensitivity. A review of laboratory results confirmed that the ordered test was never completed despite the order being placed.
The facility failed to ensure physician's orders were implemented for one resident regarding a requested urinalysis with culture and sensitivity. Although the order was placed due to increased confusion, there was no evidence of the laboratory results being completed or documented in the resident's record.
The facility failed to ensure medications were administered according to physician orders for one resident. Specifically, the resident was not receiving their prescribed weekly dose of alendronate, as evidenced by the resident reporting only receiving two doses since June and the physical absence of the medication during observation.
The facility failed to ensure medications were administered as ordered for one resident. Specifically, the facility ran out of alendronate tablets, resulting in the resident not receiving prescribed doses as intended by the physician's orders.
The facility failed to ensure proper referral and follow-up for resident health care needs. Specifically, the facility did not complete a physician-ordered TSH lab for one resident and failed to obtain a clarification order for Donepezil for another resident.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Lenoir Health and Rehabilitation Center
< 1 miNursing Home · Lenoir, NC
Hibriten Mountain Nursing and Rehabilitation
3.1 miNursing Home · Lenoir, NC
Grandview Villa Assisted Living
4.6 miAssisted Living · Lenoir, NC
Shaire Nursing Center
5.3 miNursing Home · Lenoir, NC
The Shaire Center
5.3 miAssisted Living · Lenoir, NC
Brockford Inn
10.0 miAssisted Living · Falls, NC