Brookdale Kenmore
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
Families consistently report high satisfaction with the compassion and care provided by the staff, particularly during end-of-life transitions. While the facility appears to be a reliable choice, prospective families should be aware that the review volume is low and includes a staff-authored entry, so a personal tour is essential to verify current conditions.
Google Reviews
Google Reviews
14 reviews on Google“Brookdale Kenmore is consistently praised by families for its compassionate, caring staff and effective management during difficult transitions like hospice care. While long-term residents and their families report high satisfaction with the facility's cleanliness and communication, the review pool is small and includes a staff-authored entry.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Effective management during end-of-life/hospice care
- Clean and well-maintained environment
- Consistent communication with families
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how much the staff here cares for the residents; how would you describe the bond between the caregivers and the residents?
- 2Since we value staying connected, how does the management team typically handle updates and communication with families regarding a resident's well-being?
- 3We want to ensure a peaceful environment for our loved one; how do you manage the transition into hospice or end-of-life care to ensure comfort and dignity?
- 4What kind of daily activities or social outings are available to help residents stay engaged and active within the community?
- 5How does the facility handle medical emergencies or urgent care needs during the overnight hours?
- 6The facility looks very well-kept; what is your routine for maintaining the cleanliness and upkeep of the resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“There were a few small issues that would come up here or there but we were very happy 95% of the time...especially where it counts. It was clean, staffed with kind and caring people, they communicated well”
“Our family couldn't be more appreciative of the staff, management and Hospice care provided for our father during his stay at Brookdale Kenmore. Through a very difficult time, all aspects and personnel of the facility we're helpful, caring, very involved, compassionate and comforting.”
“They are caring and compassionate and they to”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
24 violations from 7 inspections
Apr 4, 2025Complaint17Report
Environmental standards
Resident services.
Operating certificates
Environmental standards
Personnel.
Resident services
Structural and environmental standards.
Admission and retention standards
Environmental standards
Resident services.
Resident services
Resident services
Admission and retention standards.
Medication management.
General provisions
Environmental standards
Resident services.
Mar 24, 2025Other
Records and reports
Aug 9, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 11, 2023Complaint
Resident services
Operating certificates
Resident services
General provisions
Admission and retention standards
Medication management
May 25, 2023ComplaintCleanReport
No deficiencies found during this inspection.
May 25, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Apr 6, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Ww Kenmore Operator, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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