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Assisted Living

Brookdale Eden

Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.

314 W. Kings Highway, Eden, NC 2728882 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.6/5

based on 11 Google reviews

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What this means for your family

The facility has a strong history of compassionate care and high-quality dining that makes residents feel 'spoiled.' Because some recent reviews are brief or lack detail, you should follow the advice of other reviewers and conduct a thorough in-person tour to observe the staff interaction firsthand.

Google Reviews

Google Reviews

11 reviews on Google
Families can expect a caring environment where staff members are frequently described as going above and beyond to treat residents like family. While the facility is praised for its cleanliness and high-quality meals, some recent reviews lack specific details, making it important to conduct an in-person tour to verify current service levels.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and caring staff
  • Clean and well-maintained environment
  • High-quality meals and snacks
  • Engaging community events

Rating Trends

Tap a year to see what changed

2345.02021(2)5.02023(3)5.02024(4)3.02026(2)

Distribution · 11 analyzed

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How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed how much the team values feedback from the community; how does the management team typically incorporate resident or family suggestions into the facility's operations?
  • 2The meals here seem to be a real highlight for residents; could you tell me more about how the menu is planned and how much variety there is for different dietary needs?
  • 3With a close-knit community of about 80 residents, what are some of the most popular social events or group activities that bring everyone together?
  • 4Since the facility is so well-maintained, what is your routine for ensuring the common areas and resident rooms stay clean and comfortable every day?
  • 5How does the staff handle medical emergencies or sudden changes in a resident's health during the overnight hours?
  • 6What specific steps does the care team take to ensure that the high level of compassion and personalized attention seen in your community is maintained for every resident?

Personalized based on this facility's data


Key Review Excerpts

Brookdale staff has gone above and beyond to make sure our Mother has everything she needs, but also has become her family away from home.

Long-term resident's family · 2021★★★★★

I was amazed by how much the staff and management cared about the about the people!!!!

Resident or family member · 2023★★★★★

Great place, we feel comfortable with our loved one in this community!

Family member · 2024★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

7total
8deficiencies
Jul 10, 2025Other
Tuberculosis Test, Medical Exam & ImmunizationsD 234

The facility failed to ensure that 2 of 5 sampled residents completed a tuberculosis (TB) skin test prior to admission. Specifically, one resident had a chest x-ray but no documentation of a one-step TB skin test, and another resident lacked documentation for either a TB skin test or an interferon-gamma release assay (IGRA).

Jul 10, 2025Other
Tuberculosis Test, Medical Exam & ImmunizationD234

The facility failed to ensure that 2 of 5 sampled residents completed a tuberculosis (TB) skin test prior to admission. Specifically, one resident had a chest x-ray but no documentation of a one-step skin test, and another resident had no documentation of a skin test, IGRA, or a positive test to justify using an x-ray instead.

Health Care ServicesD272

The facility failed to provide care and services in accordance with the resident's care plan. (Note: The provided text truncates the specific finding for this tag, only showing the regulation and the start of the plan of correction).

Jul 21, 2022Follow-up

The facility's Executive Director or Nurse Manager/designee is required to audit resident records to ensure all needed or due LHPS are completed monthly.

Jul 21, 2022Follow-up
Health CareD 273

The facility failed to ensure proper referral and follow-up to meet the health care needs of a resident requiring weekly INR monitoring. Specifically, there were no physician orders on the FL2 for INRs despite a previous order for weekly self-monitoring, and there was no documentation explaining why Coumadin doses were held on multiple dates in May 2022.

Jan 17, 2020Follow-up
Test For TuberculosisD 131

The facility failed to ensure that one of three sampled staff members was tested for tuberculosis disease upon hire. Specifically, there was no documentation of a TB skin test for a medication aide at the time of employment, and the employee's previous test results were not provided or verified as being within the required timeframe.

Oct 6, 2016Other
Medication AdministrationD 358

The facility failed to ensure medications were administered according to physician orders for two residents. Specifically, for Resident #3, several one-time doses of Coumadin (12.5 mg on 8/11/16 and 10 mg on 8/30/16) and a scheduled dose on 8/31/16 were not administered as prescribed.

Oct 6, 2016Other
Medication AdministrationD 358

The facility failed to ensure that medications were administered according to physician orders. Specifically, for two sampled residents, Coumadin doses were not administered or documented as prescribed, including missed doses of 12.5 mg and 10 mg as ordered.

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References & Resources

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