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Assisted Living

Brookdale Canopy Oaks

Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.

9070 Sw 80th Ave, Ocala, FL 34481-8905240 bedsLicensed & Active
Google rating
4.1/5

based on 28 Google reviews

5
4
3
2
1

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What this means for your family

This facility offers a very warm, family-oriented environment with staff members who are frequently praised for their compassion. However, families should investigate the current status of resident transportation and meal quality, as recent feedback indicates these services have declined.

Google Reviews

Google Reviews

28 reviews analyzed
Families often praise the compassionate, attentive staff and the warm, home-like atmosphere of the community. However, there are significant concerns regarding food quality, the loss of resident transportation services, and historical issues with staffing levels in memory care.

Quality Themes

Tap a score for details
Food2.0Staff8.0Clean7.0ActivitiesN/AMedsN/AMemory5.0Comms4.0Value3.0

Strengths

  • Compassionate and professional staff
  • Warm, home-like community atmosphere
  • Clean and welcoming facility
  • Strong emotional bond among residents

Concerns

  • Poor food quality and service
  • Lack of resident transportation services
  • Staffing shortages in memory care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(8)'21(2)'23(2)'25(2)

Distribution

5
21
4
0
3
1
2
1
1
5

How They Respond to Reviews

21%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We love hearing how much the staff here builds such strong emotional bonds with the residents; how do you foster that sense of community among the 240 residents?
  • 2Since we want to ensure our loved one stays active, could you tell us more about the daily activities and how you keep residents engaged?
  • 3We've heard great things about how clean and welcoming the facility is, but we were wondering if you could tell us more about the dining experience and how the meal service is managed?
  • 4What is the protocol for handling medical emergencies or sudden changes in health during the night?
  • 5How do you ensure consistent communication between the care team and family members regarding a resident's daily well-being?
  • 6For residents who may need to get to doctor appointments or community outings, what transportation options are available through the facility?

Personalized based on this facility's data


Key Review Excerpts

The staff is compassionate, attentive, and truly goes above and beyond to make residents feel like family.

Long-term resident's family · 2025★★★★★

The extraordinary loving care from the staff is more than any family could ever want for their loved ones.

Memory care family member · 2021★★★★★

The difference with Brookdale however is that they take care of whatever issue is brought to their attention. The staff here are the shining stars.

Long-term resident's family · 2023★★★★★
Source: 28 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

32total
20deficiencies

Key Findings

20 deficiencies from 32 inspections

Mar 11, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 4, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Jan 6, 2026Routine
CleanReport

No deficiencies found during this inspection.

Jul 15, 2025Other
CleanReport

No deficiencies found during this inspection.

Oct 29, 2024Complaint
CleanReport

No deficiencies found during this inspection.

May 2, 2024Routine
A0077Corrected Jul 6, 2024

STAFFING STANDARDS - ADMINISTRATORS

Jan 5, 2022Routine
CleanReport

No deficiencies found during this inspection.

Sep 7, 2021Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Summerville at Ocala West LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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