Brookdale Bellevue
Limited public data on Brookdale Bellevue. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 23 Google reviews
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What this means for your family
While the administrative team is often praised for a smooth move-in process, the recurring reports of neglect and safety lapses in the memory care unit are deeply concerning. We strongly advise families to conduct unannounced visits, specifically during weekends or evenings, to verify the actual level of supervision and cleanliness provided to residents.
Google Reviews
Google Reviews
23 reviews on Google“Brookdale Bellevue receives highly polarized feedback, with some families praising the compassionate sales and administrative staff during the transition process, while others report severe lapses in memory care quality and safety. Critical concerns include reports of residents being left unattended, poor hygiene, and unprofessional staff behavior, contrasting sharply with positive accounts of clean rooms and attentive daily care. Families considering this facility should weigh the reported administrative responsiveness against significant, recurring allegations of neglect in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and helpful sales/administrative staff
- Clean and well-maintained living quarters
- Seamless transition process for new residents
Concerns
- Neglect and safety issues in memory care (mentioned by 4 reviewers)
- High staff turnover and unprofessional behavior (mentioned by 3 reviewers)
- Small room sizes and high cost (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve daily operations?
- 2Given the concerns some families have raised regarding safety and supervision in memory care, what specific protocols do you have in place to ensure residents are closely monitored?
- 3With staff turnover being a common challenge in the industry, what steps is Brookdale Bellevue taking to ensure residents have consistent, familiar faces providing their daily care?
- 4Could you walk us through your medication management process to help us understand how you ensure accuracy and timeliness for residents?
- 5We’ve heard mixed feedback regarding the dining experience; could you tell us about the current menu planning process and how you accommodate individual dietary preferences?
- 6Considering the room sizes, what creative ways have you seen families utilize the space to make it feel like a comfortable, personalized home?
Personalized based on this facility's data
Key Review Excerpts
“Mom was in Memory Care for 18 months here. She was able to get out on several occasions. When I visited she had no toilet paper and the staff told me they would get some. They did not. Doors to the courtyard were always locked. Mom was left on the flooir crying while staff and residents walked over her.”
“Not safe whatsoever I seen videos going around of what looks to be a party going on between staff while on the clock I’m definitely thinking about removing my mother but she actually like her room.”
“When she moved in, her room was immaculate and remained like that during her entire stay. Everyone connected with this facility, from administrators & office staff, nurses, aides, maintenance, activities directors , food service & transportation staff were so friendly and attentive to mom’s every need on a daily basis.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
24 violations from 29 inspections
Dec 16, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 7, 2025Complaint
Resident services
Jul 31, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 25, 2025Complaint
Resident protections
Resident services
Resident services
Records and reports
Resident services
Environmental standards
Environmental standards
Resident protections
Environmental standards
Jun 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 22, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 20, 2025OtherCleanReport
No deficiencies found during this inspection.
Jan 16, 2025Complaint
Resident services
Ownership & Operations
Who Operates This Facility
Painted Post, LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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