Brookdale Apache Junction
Families consistently rate this highly — reviewers highlight long-tenured and caring staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize staff stability and high-quality dining, as many families report deep trust in the long-tenured caregivers. However, if your loved one has specific maintenance needs or is sensitive to cost, you should investigate their recent responsiveness to facility repairs and confirm if the pricing fits your budget.
Google Reviews
Google Reviews
38 reviews analyzed“Families considering Brookdale Apache Junction can expect a warm, community-focused environment with highly praised, long-tenured staff and quality dining options. While many residents and families report high levels of satisfaction and emotional well-being, some concerns have been raised regarding maintenance responsiveness and dining room pests.”
Quality Themes
Tap a score for detailsStrengths
- Long-tenured and caring staff
- High-quality dining with multiple options
- Engaging activities and transportation services
- Clean and well-maintained facilities
- Pet-friendly environment
Concerns
- Maintenance and facility issues such as flies in dining area
- High cost of living (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how many staff members have been with Brookdale for a long time; how do you foster that kind of stability and care within your team?
- 2The dining options look great, but could you tell us more about how the menu is managed and what steps are taken to ensure the dining area stays clean and comfortable during meal times?
- 3What kind of daily activities or outings are available to keep residents engaged, and how does the transportation service work for those who want to get out into Apache Junction?
- 4Since we are a pet-loving family, could you walk us through your specific policies and the experience of having a pet live here?
- 5In the event of a medical emergency or a sudden change in health, what is the protocol for notifying the family and coordinating care?
- 6With the premium level of service provided here, how do you ensure that the facility's maintenance and upkeep stay ahead of any potential repairs or issues?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been there for a few years now and I trust in their care 100%. All of the staff are always friendly and helpful. Kaitlyn went over and above for us just recently. The food is great. The apartment is perfect.”
“Genuine, exceptional staff have been working at this location for 19 (Wellness Director), 13 years (Administrator) 5 years (Sales Director). Quality food and meaningful fun activities are two of the most important cornerstones of this gr”
“The caregivers genuinely care for the residents - from the server in the restaurant watching that my Mom actually eats to the caregiver who sings to my Dad when she helps put him to bed - the staff is awesome.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Mar 25, 2026ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaints 00161539, 00161244, and 00161073 conducted on March 25, 2026.
Sep 10, 2025ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaint 00144412 conducted on September 10, 2025.
May 16, 2025ComplaintCleanReport
No deficiencies were found during the on-site compliance inspection and investigation of complaint 00104967 conducted on May 16, 2025.
May 9, 2023Complaint
The following deficiencies were found during the compliance inspection and investigation of complaint #AZ00191017 conducted on May 9-10, 2023:
Based on documentation review and interview, the manager failed to ensure the health care institution administered a training program for all staff regarding fall prevention and fall recovery which posed a health and safety risk to the residents, for two of six sampled personnel records reviewed. Findings include: 1. Review of the facility's documentation revealed E3's and E6's personnel records did not contain any documented evidence the fall prevention and fall recovery training program had been implemented for these sampled staff. 2. In an interview, E1 acknowledged there was no documentation that the facility had completed the required fall prevention and fall recovery training for all staff.
Based on record review and interview, the manager failed to ensure that one of two sampled residents who was unable to ambulate even with assistance, the resident's primary care provider (PCP) or other medical practitioner signed a determination stating that the resident's needs were being met. This determination was to be completed at the time of acceptance or onset and at least once every six months throughout the duration of the resident's condition to determine if the resident's needs could be met based upon a current resident examination and the assisted living facility's scope of services which posed a health and safety risk. The facility is licensed to provide personal care services. Findings include: 1. In an interview, E2 reported R5 was unable to ambulate even with assistance since being accepted to assisted living services. 2. Review of R5's medical record found no documented determination that was completed at the time of acceptance. Based on the date of acceptance, a determination was not completed by a medical practitioner until 30 days after acceptance. This determination did not include a current examination. This determination should have been based on a resident's current examination and the facility's scope of services that the resident's needs could be met. 3. In an interview, E1 and E2 acknowledged the determination for R5 was not completed as required.
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References & Resources
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Google Reviews
38 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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