Apache Junction Health Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy services. Still worth an in-person visit.
based on 249 Google reviews
Watch Apache Junction Health Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility's therapy team is highly regarded for helping patients regain mobility, making it a potential option for short-term rehab. However, families must be aware of the recurring reports regarding slow response times and medication errors; we strongly advise daily visits to advocate for your loved one and ensure their basic needs are met.
Google Reviews
Google Reviews
249 reviews on Google“Apache Junction Health Center receives highly polarized feedback, with many families praising the dedicated physical therapy team and compassionate nursing staff for successful rehabilitation outcomes. However, a significant number of reviewers report serious concerns regarding neglect, poor medication management, slow response times to call lights, and unappetizing food. While some visitors find the facility clean and welcoming, others describe it as run-down, poorly staffed, and suffering from persistent odors.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy services
- Warm, attentive, and compassionate nursing staff
- Clean and well-maintained facility environment
- Proactive and helpful admissions and administrative team
Concerns
- Slow response times to call lights and patient requests (mentioned by 9 reviewers)
- Poor medication management and administration errors (mentioned by 7 reviewers)
- Unappetizing or nutritionally inadequate food (mentioned by 7 reviewers)
- Inadequate staffing levels leading to neglect (mentioned by 6 reviewers)
- Limited parking availability for visitors (mentioned by 5 reviewers)
- Unpleasant odors in certain wings (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 220 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy services; could you tell us more about how those programs are tailored to each resident's needs?
- 2What specific steps does your nursing team take to ensure medication is administered accurately and on schedule every day?
- 3Could you describe the meal planning process and how you ensure the food is both nutritious and enjoyable for the residents?
- 4How do you manage call light response times to ensure that residents receive prompt assistance whenever they need it?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency after hours, what is the protocol for communicating with the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy provided was exceptional, and we noticed a significant improvement in my grandma's mobility and strength in just a short period of time.”
“The staff failed to assess our loved one on a regular basis. Critical medications, including pain relief, were delayed.”
“The rehab team is a miracle worker, I haven’t walked for over 10yrs but because of their dedication and help, they were able to make me walk again with the use of a walker.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing multiple complaints about abuse and neglect protection, leading to 9 complaint-triggered deficiencies. The most recurring issues involve protection from abuse and neglect, medication management, and fire safety systems. While all deficiencies show correction dates, the repeated abuse protection violations across multiple years (2023-2025) and ongoing family complaints suggest persistent problems in core resident safety areas that families should carefully consider.
Feb 21, 2025Complaint5
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Feb 21, 2025Routine5
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 18, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 14, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 10, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 13, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Mar 10, 2026ComplaintCleanReport
The onsite complaint survey was conducted on March 10, 2026, and investigated complaints #2793130, 00160975, 00161121, and 00159585There were no deficiencies noted.
May 20, 2025ComplaintCleanReport
A complaint survey was conducted on May 20, 2025 for the investigation of intake 00130177. There were no deficiencies cited.
Apr 4, 2025ComplaintCleanReport
The complaint survey was conducted on April 4, 2025 of the following complaint #'s 00124521. There were no deficiencies cited.
Mar 18, 2025ComplaintCleanReport
The complaint survey was conducted on March 18, 2025 of the following complaint #'s AZ00223329, 00116324 and 00116461. There were no deficiencies cited.
Feb 18, 2025Other
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Feb 18, 2025Complaint
The State compliance survey was conducted February 18, 2025 through February 21, 2025, in conjuction with the investigation of Complaint ( # AZ00223438, AZ00223508, AZ00188506, AZ00188505,AZ00188460,AZ00191497,AZ00191498,AZ00200352,AZ00191590, AZ00188970,AZ00188971,AZ00186984,AZ00186986,AZ00170222,AZ00170225,AZ00195937,AZ00163344,AZ00163345,AZ00191979, AZ00184026,AZ00195252,AZ00195596,AZ00195597 . The Following deficiencies were cited :
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Feb 7, 2025ComplaintCleanReport
An onsite complaint survey was conducted on February 7, 2025 for the investigation of intake # AZ00223198, AZ00222747, AZ00222750. There were no deficiencies cited.
Nov 25, 2024ComplaintCleanReport
An onsite complaint survey was conducted on November 25, 2024 for the investigation of intake # AZ00218928, AZ00218819, AZ00218696. There were no deficiencies cited.
Ownership & Operations
Who Operates This Facility
Apache Junction Health Center
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 131 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
249 reviews from families & visitors
Official Website
Visit apachejunctionhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Better Senior Carehome LLC
< 1 miAssisted Living · Apache Junction, AZ
Mayfair Eden Homes INC
3.2 miAssisted Living · Mesa, AZ
Twilight Haven - Mesa
5.4 miAssisted Living · Mesa, AZ
Living Legacy Senior Care East
5.5 miAssisted Living · Mesa, AZ
La Bella Vita Assisted Living Home
6.0 miAssisted Living · Mesa, AZ
The Village at Red Mountain Assisted Living
6.0 miAssisted Living · Mesa, AZ