Broken Bow Health and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews
Watch Broken Bow Health and Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 6.0)
- High staff turnover (69%)
- High RN turnover (80%)
Bottom 25% in OK · Below recommended RN staffing · $7,443 in fines
What this means for your family
The facility has shown a strong upward trend in 2024, particularly in rehabilitation services and facility maintenance, making it a viable option for those seeking recovery care. However, families should verify current administrative responsiveness, as historical complaints regarding phone communication and staff interactions suggest a need for clear, direct contact with nursing leadership.
Google Reviews
Google Reviews
10 reviews on Google“Broken Bow Health and Rehab has seen a significant shift in reputation following a change in ownership and management in early 2024, with recent reviews highlighting successful rehabilitation outcomes and facility renovations. While recent feedback is largely positive regarding therapy and cleanliness, historical concerns persist regarding administrative communication and staff professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy program
- Clean and recently renovated facilities
- Attentive and caring nursing staff
Concerns
- Poor administrative communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has recently undergone renovations, what specific changes or upgrades have been most beneficial for the residents' daily comfort?
- 2I noticed that the rehabilitation therapy program is highly regarded here; could you walk us through how a typical therapy session is structured for a new resident?
- 3Communication is very important to our family; what is the best way for us to reach the administrative team or nursing staff if we have urgent questions or concerns?
- 4With a capacity of 105 residents, how does the staff ensure that each individual receives consistent, personalized attention throughout the day?
- 5Could you explain the current protocols for medical emergencies and how you keep families informed when a resident's health status changes?
- 6What kind of social activities or engagement programs are currently in place to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“Their therapy program has rehabbed many residents back to their previous level of strength and mobility and go back to their homes.”
“The physical therapist were amazing and the staff as well. They treat you like family and make sure your needs are met.”
“The resident shower rooms have been completely remodeled and significant changes are being made throughout the facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with a long-term catheter
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering deficiency findings, indicating ongoing concerns from residents and their loved ones. The facility shows recurring problems with medication management, fire safety, and care planning that persist across multiple surveys from 2022 through 2024. While the facility corrects deficiencies when cited, the pattern of repeated violations in critical areas suggests systemic challenges that families should carefully consider before placement.
Aug 26, 2025Complaint4
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Dec 12, 2024Routine14
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Dec 12, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 26, 2024Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Aug 31, 2023Routine8
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 31, 2023Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Aug 31, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Broken Bow Health and Rehab
for profit
Ownership & Management
Owners
Grant Rhodes Revocable Trust Dated January 30, 2018
Owner · Organization
Jack L Byers Revocable Trust Dated January 26, 2017
Owner · Organization
Jeffrey W Young Revocable Trust Dated July 27, 2017
Owner · Organization
Snow Family Trust Dated June 29, 2012
Owner · Organization
Byers, Jack
Owner (parent company)
Rhodes, Jonathan
Owner (parent company)
Snow, Audrey
Owner (parent company)
Snow, Larry
Owner (parent company)
Young, Bridgette
Owner (parent company)
Young, Jeffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit brokenbowhealthandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.