Brodie Ranch Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 113 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in Texas · Critically understaffed (RN) · $235,557 in fines
What this means for your family
This facility is a strong candidate for rehabilitation due to its highly-rated therapy team and clean environment. However, families must remain vigilant and proactive in communicating with staff, as several reviewers have noted significant lapses in responsiveness and care during certain shifts.
Google Reviews
Google Reviews
113 reviews analyzed“Brodie Ranch is highly regarded by many for its welcoming atmosphere, clean facility, and a dedicated rehabilitation and therapy team. However, families should be cautious of serious allegations regarding medical neglect, inconsistent communication from administration, and severe staffing shortages during certain shifts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate rehabilitation and therapy staff
- Clean and well-maintained facility
- Welcoming and friendly admissions team
- Positive and lively atmosphere for residents
Concerns
- Serious allegations of medical neglect and patient safety issues (mentioned by 4 reviewers)
- Inconsistent communication and failure to return calls from administration (mentioned by 4 reviewers)
- Staffing shortages and slow response times (mentioned by 3 reviewers)
- Inconsistent food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly personalized, template-based responses for positive reviews, often using a consistent 'celebrate the team' script. For negative reviews, the response shifts to a professional, investigative tone that prioritizes moving the conversation to private channels (email or phone).
Questions for Your Tour
- 1It is wonderful to see how much the admissions team values a warm welcome; how do you ensure that new residents and their families feel supported during the transition period?
- 2We are so glad to hear about the positive and lively atmosphere here; what kind of daily activities or social events are available to keep residents engaged?
- 3Since the rehabilitation and therapy staff are such a highlight of the facility, could you tell us more about how the therapy team works with residents to meet their specific recovery goals?
- 4How does the nursing team manage medication schedules and ensure that all medical needs are addressed promptly and accurately?
- 5What protocols are in place to ensure quick response times from staff, especially during the night or during periods of high activity?
- 6How does the administration ensure that families are kept consistently informed about any changes in a resident's care or health status?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff did a great job with her. I also developed a good relationship with the staff especially the nurses Nicole and Jay.”
“My last stop was Brodie Ranch . Pretty facility, seemed clean and lively . What really set this place apart and why we chose them though is because of the admissions manager. She listened, she showed empathy and respect.”
“They return your phone quickly and seem nice on the phone. So, we brought our Father-in-law to this place at the beginning of April 2024. We noticed they don't return your call after they got your loved one there, that is when my wife ran into some problems getting answers and request done.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brodie Ranch has a concerning pattern of 10 complaint-triggered deficiencies from families reporting problems, indicating ongoing care issues. The facility repeatedly struggles with resident rights violations, safety and accident prevention, and care planning across multiple surveys. While deficiencies appear corrected when cited, the recurring nature of problems in key areas like safety, resident dignity, and care coordination suggests systemic challenges that families should carefully evaluate.
Mar 31, 2026Complaint2
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 18, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Mar 26, 2025Routine4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 8, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 5, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 22, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Federal Penalties
Fine
Mar 31, 2026
$27,378
Fine
Aug 8, 2024
$10,761
Ownership & Operations
Who Operates This Facility
Hamilton County Hospital District
for profit
MOCKINGBIRD HEALTHCARE, INC
ROSS BRADFIELD
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 2.9/5 · Rank 43 of 84
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
113 reviews from families & visitors
Official Website
Visit brodieranch.com
Medicare data downloads
Original nursing home datasets
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