Broadway by the Sea
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 281 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (24 vs median 13.0)
- High staff turnover (67%)
- High RN turnover (64%)
Bottom 25% in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Worst in THE ENSIGN GROUP chain · $205,642 in fines
What this means for your family
This facility is an excellent choice for families prioritizing high-quality rehabilitation and a clean, warm environment. While the nursing staff is widely praised for their compassion, families should verify the current availability of doctors and inquire about staffing levels during evening and night hours to ensure peace of mind.
Google Reviews
Google Reviews
281 reviews on Google“Broadway by the Sea is highly regarded for its exceptional rehabilitation services and a compassionate, professional nursing staff that treats residents with dignity. While the majority of families praise the facility's cleanliness and welcoming atmosphere, some recent concerns have been raised regarding medical oversight and staffing levels during night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy team
- Clean, well-maintained, and pleasant-smelling facility
- Compassionate and attentive nursing staff
- Welcoming and professional administration
Concerns
- Concerns regarding medical/doctor oversight and quality of care
- Insufficient staffing during night shifts
- Perceived decline in quality following change in management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; could you tell us more about how the rehab program supports residents' mobility?
- 2The facility looks incredibly clean and well-maintained; what are your protocols for ensuring the environment stays pleasant and hygienic for everyone?
- 3How does the nursing team manage medical oversight and coordination with doctors, especially during the overnight hours?
- 4What steps has the administration taken recently to ensure consistent staffing levels and care quality across all shifts?
- 5Could you describe what a typical day of social activities and engagement looks like for the residents here?
- 6In the event of a medical emergency during the night, what is the specific protocol for ensuring immediate physician or specialist contact?
Personalized based on this facility's data
Key Review Excerpts
“The staff somehow manages to make tough times feel lighter. My dad, who’s not exactly a “go with the flow” kind of guy (think: handful… physically and mentally), has been treated with so much patience, humor, and dignity.”
“The therapy team was outstanding and helped her regain her strength. Thanks to Cho, Amber, and the rest of the rehab team she’s now back on her feet and doing well.”
“I’ve travel throughout LA, OC, and Riverside counties as a hospice nurse and I always looked forward to visiting this facility because the staff is great. I did not have to worry about patient care here which I can’t say about many SNFs unfortunately.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints about this facility, triggering 29 out of 94 total deficiencies across multiple surveys. The most recurring problems involve medication management, safety hazards, and resident rights violations. While the facility has corrected most issues, the persistent pattern of complaints about basic care standards suggests ongoing quality concerns that families should carefully evaluate before choosing this facility.
Feb 5, 2026Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 21, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 8, 2026Routine21
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Sep 16, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 18, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
May 27, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal Penalties
Fine
Nov 8, 2024
$45,841
Fine
Jul 24, 2024
$63,993
Fine
Mar 20, 2024
$90,539
Fine
Feb 12, 2024
$1,882
Fine
Jan 22, 2024
$3,387
Ownership & Operations
Who Operates This Facility
Broadway by the Sea
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 317 of 328 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
281 reviews from families & visitors
Official Website
Visit broadwaybythesea.net
Medicare data downloads
Original nursing home datasets
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