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Nursing HomeMedicaid Investigative

Broadway by the Sea

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2725 E. Broadway, Bluff Heights · Long Beach, CA 9080398 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 281 Google reviews

5
4
3
2
1
Broadway by the Sea Nursing Home in Long Beach, CA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (24 vs median 13.0)
  • High staff turnover (67%)
  • High RN turnover (64%)

Bottom 25% in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Worst in THE ENSIGN GROUP chain · $205,642 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for families prioritizing high-quality rehabilitation and a clean, warm environment. While the nursing staff is widely praised for their compassion, families should verify the current availability of doctors and inquire about staffing levels during evening and night hours to ensure peace of mind.

Google Reviews

Google Reviews

281 reviews on Google
Broadway by the Sea is highly regarded for its exceptional rehabilitation services and a compassionate, professional nursing staff that treats residents with dignity. While the majority of families praise the facility's cleanliness and welcoming atmosphere, some recent concerns have been raised regarding medical oversight and staffing levels during night shifts.

Quality Themes

Tap a score for details
Food5.0Staff9.5Clean9.5Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Exceptional rehabilitation and physical therapy team
  • Clean, well-maintained, and pleasant-smelling facility
  • Compassionate and attentive nursing staff
  • Welcoming and professional administration

Concerns

  • Concerns regarding medical/doctor oversight and quality of care
  • Insufficient staffing during night shifts
  • Perceived decline in quality following change in management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.92024(60)4.92025(138)4.52026(8)

Distribution · 206 analyzed

5
197
4
4
3
1
2
0
1
4
27 reviews posted between Jul 24, 2025Aug 1, 2025 · 26 were 5-star
21 reviews posted between Jul 14, 2025Jul 26, 2025 · 20 were 5-star
17 reviews posted between Aug 6, 2024Aug 10, 2024 · 17 were 5-star

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your physical therapy team; could you tell us more about how the rehab program supports residents' mobility?
  • 2The facility looks incredibly clean and well-maintained; what are your protocols for ensuring the environment stays pleasant and hygienic for everyone?
  • 3How does the nursing team manage medical oversight and coordination with doctors, especially during the overnight hours?
  • 4What steps has the administration taken recently to ensure consistent staffing levels and care quality across all shifts?
  • 5Could you describe what a typical day of social activities and engagement looks like for the residents here?
  • 6In the event of a medical emergency during the night, what is the specific protocol for ensuring immediate physician or specialist contact?

Personalized based on this facility's data


Key Review Excerpts

The staff somehow manages to make tough times feel lighter. My dad, who’s not exactly a “go with the flow” kind of guy (think: handful… physically and mentally), has been treated with so much patience, humor, and dignity.

Long-term resident's family · 2025★★★★★

The therapy team was outstanding and helped her regain her strength. Thanks to Cho, Amber, and the rest of the rehab team she’s now back on her feet and doing well.

Rehab patient's family · 2025★★★★★

I’ve travel throughout LA, OC, and Riverside counties as a hospice nurse and I always looked forward to visiting this facility because the staff is great. I did not have to worry about patient care here which I can’t say about many SNFs unfortunately.

Professional hospice nurse · 2025★★★★★
Source: 281 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
57%
Registered nurses for medical care
Total Nursing
4.36hrs
OK
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

14

measures

Worse Than Avg

1

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility20.0%
Worse than Avg
Here
20.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.8%
Mixed vs Avgs
Here
10.8%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.4%
CA
11.6%
Los angeles
11.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
15.3%
CA
10.5%
Los angeles
9.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
79.7%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

26deficiencies
5penalties
Well above state avg (15.4)
31 complaint-triggered
$205,642 in fines

Families have repeatedly filed complaints about this facility, triggering 29 out of 94 total deficiencies across multiple surveys. The most recurring problems involve medication management, safety hazards, and resident rights violations. While the facility has corrected most issues, the persistent pattern of complaints about basic care standards suggests ongoing quality concerns that families should carefully evaluate before choosing this facility.

Feb 5, 2026Complaint
2
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 21, 2026Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jan 8, 2026Routine
21
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Sep 16, 2025Complaint
2
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 18, 2025Complaint
1
0740Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

May 27, 2025Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Federal Penalties

Fine

Nov 8, 2024

$45,841

Fine

Jul 24, 2024

$63,993

Fine

Mar 20, 2024

$90,539

Fine

Feb 12, 2024

$1,882

Fine

Jan 22, 2024

$3,387

Ownership & Operations

Who Operates This Facility

Owner / Operator

Broadway by the Sea

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 3.2/5 · Rank 317 of 328 (Worst)

Ownership & Management

Key personnel

Macdonald, ClintW-2 Managing EmployeeWillits, AdamOfficer / DirectorBurnam, SoonOfficer / DirectorFitch, CraigOfficer / DirectorKim, JesseOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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